Skip to main content
Top

2019 | OriginalPaper | Chapter

Sonny, Cerca! Evaluating the Impact of Using a Vocal Assistant to Search at School

Authors : Monica Landoni, Davide Matteri, Emiliana Murgia, Theo Huibers, Maria Soledad Pera

Published in: Experimental IR Meets Multilinguality, Multimodality, and Interaction

Publisher: Springer International Publishing

Activate our intelligent search to find suitable subject content or patents.

search-config
loading …

Abstract

Children struggle with translating their information needs into effective queries to initiate the search process. In this paper, we explore the degree to which the use of a Vocal Assistant (VA) as an intermediary between a child and a search engine can ease query formulation and foster completion of successful searches. We also examine the potential influence VA can have on the search process when compared to a traditional keyboard-driven approach. This comparison motivates the second contribution of our work, an evaluation framework that covers 4 dimensions: (1) a new search strategy (VA) for (2) a specific user group (children) given (3) a particular task (answering questions) in (4) a defined environment (school). The proposed framework can be adopted by the research community to conduct comprehensive assessments of search systems given new interaction methods, user groups, contexts, and tasks.

Dont have a licence yet? Then find out more about our products and how to get one now:

Springer Professional "Wirtschaft+Technik"

Online-Abonnement

Mit Springer Professional "Wirtschaft+Technik" erhalten Sie Zugriff auf:

  • über 102.000 Bücher
  • über 537 Zeitschriften

aus folgenden Fachgebieten:

  • Automobil + Motoren
  • Bauwesen + Immobilien
  • Business IT + Informatik
  • Elektrotechnik + Elektronik
  • Energie + Nachhaltigkeit
  • Finance + Banking
  • Management + Führung
  • Marketing + Vertrieb
  • Maschinenbau + Werkstoffe
  • Versicherung + Risiko

Jetzt Wissensvorsprung sichern!

Springer Professional "Technik"

Online-Abonnement

Mit Springer Professional "Technik" erhalten Sie Zugriff auf:

  • über 67.000 Bücher
  • über 390 Zeitschriften

aus folgenden Fachgebieten:

  • Automobil + Motoren
  • Bauwesen + Immobilien
  • Business IT + Informatik
  • Elektrotechnik + Elektronik
  • Energie + Nachhaltigkeit
  • Maschinenbau + Werkstoffe




 

Jetzt Wissensvorsprung sichern!

Springer Professional "Wirtschaft"

Online-Abonnement

Mit Springer Professional "Wirtschaft" erhalten Sie Zugriff auf:

  • über 67.000 Bücher
  • über 340 Zeitschriften

aus folgenden Fachgebieten:

  • Bauwesen + Immobilien
  • Business IT + Informatik
  • Finance + Banking
  • Management + Führung
  • Marketing + Vertrieb
  • Versicherung + Risiko




Jetzt Wissensvorsprung sichern!

Footnotes
1
A detailed discussion of Sonny’s functionalities can we found in [14].
 
2
Parents signed a consent form allowing children to take part of the study. Collected data was anonymized to ensure privacy of the population under study.
 
3
Query log data pertaining to session duration might be biased, e.g., problems with poor connection affect session length. Researcher observation, however, serve as another confirmation factor on shorter length for VA-initiated sessions.
 
Literature
1.
go back to reference Bilal, D., Kirby, J.: Differences and similarities in information seeking: children and adults as web users. Inf. Process. Manag. 38(5), 649–670 (2002)CrossRef Bilal, D., Kirby, J.: Differences and similarities in information seeking: children and adults as web users. Inf. Process. Manag. 38(5), 649–670 (2002)CrossRef
2.
go back to reference Collins-Thompson, K., Rieh, S.Y., Haynes, C.C., Syed, R.: Assessing learning outcomes in web search: a comparison of tasks and query strategies. In: ACM CHIIR, pp. 163–172. ACM (2016) Collins-Thompson, K., Rieh, S.Y., Haynes, C.C., Syed, R.: Assessing learning outcomes in web search: a comparison of tasks and query strategies. In: ACM CHIIR, pp. 163–172. ACM (2016)
3.
go back to reference Druin, A., et al.: How children search the internet with keyword interfaces. In: ACM IDC, pp. 89–96 (2009) Druin, A., et al.: How children search the internet with keyword interfaces. In: ACM IDC, pp. 89–96 (2009)
4.
go back to reference Duarte Torres, S.: Information retrieval for children: search behavior and solutions. Master’s thesis, University of Twente (2014) Duarte Torres, S.: Information retrieval for children: search behavior and solutions. Master’s thesis, University of Twente (2014)
5.
go back to reference Duarte Torres, S., Hiemstra, D., Serdyukov, P.: Query log analysis in the context of information retrieval for children. In: ACM SIGIR, pp. 847–848. ACM (2010) Duarte Torres, S., Hiemstra, D., Serdyukov, P.: Query log analysis in the context of information retrieval for children. In: ACM SIGIR, pp. 847–848. ACM (2010)
6.
go back to reference Eickhoff, C., Dekker, P., De Vries, A.P.: Supporting children’s web search in school environments. In: IIiX Symposium, pp. 129–137. ACM (2012) Eickhoff, C., Dekker, P., De Vries, A.P.: Supporting children’s web search in school environments. In: IIiX Symposium, pp. 129–137. ACM (2012)
7.
go back to reference Farrall, M.L.: Reading Assessment: Linking Language, Literacy, and Cognition. Wiley, Hoboken (2012)CrossRef Farrall, M.L.: Reading Assessment: Linking Language, Literacy, and Cognition. Wiley, Hoboken (2012)CrossRef
9.
go back to reference Halavais, A.: Search Engine Society. Wiley, Hoboken (2017) Halavais, A.: Search Engine Society. Wiley, Hoboken (2017)
10.
go back to reference Hall, L., Hume, C., Tazzyman, S.: Five degrees of happiness: effective smiley face likert scales for evaluating with children. In: ACM IDC, pp. 311–321. ACM (2016) Hall, L., Hume, C., Tazzyman, S.: Five degrees of happiness: effective smiley face likert scales for evaluating with children. In: ACM IDC, pp. 311–321. ACM (2016)
11.
go back to reference Inhelder, B., Piaget, J.: The Psychology of the Child. Basic Books, New York (1969) Inhelder, B., Piaget, J.: The Psychology of the Child. Basic Books, New York (1969)
12.
go back to reference Jansen, B., Rieh, S.: The seventeen theoretical constructs of information searching and information retrieval. JASIST 61(8), 1517–1534 (2010) Jansen, B., Rieh, S.: The seventeen theoretical constructs of information searching and information retrieval. JASIST 61(8), 1517–1534 (2010)
13.
go back to reference Jochmann-Mannak, H., Lentz, L., Huibers, T., Sanders, T.: How interface design and search strategy influence children’s search performance and evaluation. In: Web Design and Development, pp. 1332–1379 (2016)CrossRef Jochmann-Mannak, H., Lentz, L., Huibers, T., Sanders, T.: How interface design and search strategy influence children’s search performance and evaluation. In: Web Design and Development, pp. 1332–1379 (2016)CrossRef
14.
go back to reference Landoni, M., Murgia, E., Huibers, T., Pera, M.S.: My name is sonny, how may i help you searching for information? In: KidRec Workshop at ACM IDC, p. 6 (2019) Landoni, M., Murgia, E., Huibers, T., Pera, M.S.: My name is sonny, how may i help you searching for information? In: KidRec Workshop at ACM IDC, p. 6 (2019)
15.
go back to reference Macedo-Rouet, M., Braasch, J.L., Britt, M.A., Rouet, J.F.: Teaching fourth and fifth graders to evaluate information sources during text comprehension. Cogn. Instr. 31(2), 204–226 (2013)CrossRef Macedo-Rouet, M., Braasch, J.L., Britt, M.A., Rouet, J.F.: Teaching fourth and fifth graders to evaluate information sources during text comprehension. Cogn. Instr. 31(2), 204–226 (2013)CrossRef
16.
go back to reference Madrazo Azpiazu, I., Dragovic, N., Anuyah, O., Pera, M.S.: Looking for the movie seven or sven from the movie frozen?: A multi-perspective strategy for recommending queries for children. In: ACM CHIIR, pp. 92–101. ACM (2018) Madrazo Azpiazu, I., Dragovic, N., Anuyah, O., Pera, M.S.: Looking for the movie seven or sven from the movie frozen?: A multi-perspective strategy for recommending queries for children. In: ACM CHIIR, pp. 92–101. ACM (2018)
17.
go back to reference Madrazo Azpiazu, I., Dragovic, N., Pera, M.S., Fails, J.A.: Online searching and learning: yum and other search tools for children and teachers. Inf. Retrieval J. 20(5), 524–545 (2017)CrossRef Madrazo Azpiazu, I., Dragovic, N., Pera, M.S., Fails, J.A.: Online searching and learning: yum and other search tools for children and teachers. Inf. Retrieval J. 20(5), 524–545 (2017)CrossRef
18.
go back to reference Manning, C., Raghavan, P., Schütze, H.: Introduction to information retrieval. Natural Lang. Eng. 16(1), 100–103 (2010)CrossRef Manning, C., Raghavan, P., Schütze, H.: Introduction to information retrieval. Natural Lang. Eng. 16(1), 100–103 (2010)CrossRef
19.
go back to reference Marchionini, G.: Information Seeking in Electronic Environments. Cambridge University Press, Cambridge (1997) Marchionini, G.: Information Seeking in Electronic Environments. Cambridge University Press, Cambridge (1997)
20.
go back to reference Nahl, D.: Information counseling inventory of affective and cognitive reactions while learning the internet. In: Internet Reference Services Quarterly, pp. 11–33 (1997)CrossRef Nahl, D.: Information counseling inventory of affective and cognitive reactions while learning the internet. In: Internet Reference Services Quarterly, pp. 11–33 (1997)CrossRef
21.
go back to reference Nahl, D., Bilal, D.: Information and Emotion: The Emergent Affective Paradigm in Information Behavior Research and Theory. Information Today, Inc., Medford (2007) Nahl, D., Bilal, D.: Information and Emotion: The Emergent Affective Paradigm in Information Behavior Research and Theory. Information Today, Inc., Medford (2007)
22.
go back to reference Van Mechelen, M., Høiseth, M., Baykal, G.E., Van Doorn, F., Vasalou, A., Schut, A.: Analyzing children’s contributions and experiences in co-design activities: synthesizing productive practices. In: ACM IDC, pp. 769–772. ACM (2017) Van Mechelen, M., Høiseth, M., Baykal, G.E., Van Doorn, F., Vasalou, A., Schut, A.: Analyzing children’s contributions and experiences in co-design activities: synthesizing productive practices. In: ACM IDC, pp. 769–772. ACM (2017)
23.
go back to reference Wang, I., Smith, J., Ruiz, J.: Exploring virtual agents for augmented reality. In: ACM CHI, p. 281. ACM (2019) Wang, I., Smith, J., Ruiz, J.: Exploring virtual agents for augmented reality. In: ACM CHI, p. 281. ACM (2019)
24.
go back to reference Weiss, A., Bernhaupt, R., Schwaiger, D., Altmaninger, M., Buchner, R., Tscheligi, M.: User experience evaluation with a wizard of oz approach: Technical and methodological considerations. In: IEEE RAS, pp. 303–308 (2009) Weiss, A., Bernhaupt, R., Schwaiger, D., Altmaninger, M., Buchner, R., Tscheligi, M.: User experience evaluation with a wizard of oz approach: Technical and methodological considerations. In: IEEE RAS, pp. 303–308 (2009)
25.
go back to reference Wiederhold, B.K.: “Alexa, Are You My Mom?” The Role of Artificial Intelligence in Child Development (2018)CrossRef Wiederhold, B.K.: “Alexa, Are You My Mom?” The Role of Artificial Intelligence in Child Development (2018)CrossRef
26.
go back to reference Wilson, T.D.: Human information behavior. Inf. Sci. Res. 3, 49–56 (2000) Wilson, T.D.: Human information behavior. Inf. Sci. Res. 3, 49–56 (2000)
27.
go back to reference Yarosh, S., et al.: Children asking questions: speech interface reformulations and personification preferences. In: ACM IDC, pp. 300–312. ACM (2018) Yarosh, S., et al.: Children asking questions: speech interface reformulations and personification preferences. In: ACM IDC, pp. 300–312. ACM (2018)
Metadata
Title
Sonny, Cerca! Evaluating the Impact of Using a Vocal Assistant to Search at School
Authors
Monica Landoni
Davide Matteri
Emiliana Murgia
Theo Huibers
Maria Soledad Pera
Copyright Year
2019
DOI
https://doi.org/10.1007/978-3-030-28577-7_6

Premium Partner