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2022 | OriginalPaper | Chapter

Sources Used to Data-Driven Decision-Making in Tourism Management. Identifying the Main Areas of Research

Authors : Juan Vidal, Ramón A. Carrasco, María F. Blasco, Manuel J. Cobo

Published in: Marketing and Smart Technologies

Publisher: Springer Nature Singapore

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Abstract

The tourism sector is one of the most affected by the health situation caused by COVID-19. As a result, digital transformation is accelerating in this sector. One of the pillars of this transformation is the management of organizations based on data-driven decision-making. The raw material for such data-driven strategies is obviously the sources of information used. This paper attempts to give a knowledge map of the diverse sources of information used in tourism for this decision-making. To this purpose, we analyse the scientific publications of the last five years in order to identify the main areas of action related to the sources used for data-driven management in tourism. As a result of this bibliometric analysis, we have identified 14 topics that have attracted the interest of the scientific community grouped into three main areas of action.

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Metadata
Title
Sources Used to Data-Driven Decision-Making in Tourism Management. Identifying the Main Areas of Research
Authors
Juan Vidal
Ramón A. Carrasco
María F. Blasco
Manuel J. Cobo
Copyright Year
2022
Publisher
Springer Nature Singapore
DOI
https://doi.org/10.1007/978-981-16-9268-0_19

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