Skip to main content
Disciplines
Automotive Business IT + Informatics Construction + Real Estate Electrical Engineering + Electronics Energy + Sustainability Insurance + Risk Finance + Banking Management + Leadership Marketing + Sales Mechanical Engineering + Materials
Events
DE
EN
Books
Journals
Topic Page
Marketing
Start single access now
Access for companies
EXTENDED SEARCH
Log in
Top
Published in:
Stakeholder Theory Read chapter Read first chapter

2021 | OriginalPaper | Chapter

2. Stakeholder Engagement

Authors : Robbert Kivits, Sukanlaya Sawang

Published in: The Dynamism of Stakeholder Engagement

Publisher: Springer International Publishing

Log in

Activate our intelligent search to find suitable subject content or patents.

search-config
loading …

Abstract

Whereas stakeholder theory deals with determining which stakeholders are to be involved in issues, e.g., airport planning, stakeholder engagement deals with determining which tools can be chosen to optimize interaction with the stakeholders. To date, little effort has been made to specify the link between stakeholder salience (as discussed in the previous chapter) and stakeholder engagement, which will be discussed in this chapter. Either subject is often treated separately from the other, even though most authors recognize the apparent link between the two. For example, Carroll (1989) used the principle of stakeholder engagement as a final step in the stakeholder analysis framework, thereby showing the importance of the link between the classification or differentiation of stakeholders and the resulting different engagement strategies.

Dont have a licence yet? Then find out more about our products and how to get one now:

Springer Professional "Wirtschaft+Technik"

Online-Abonnement

Mit Springer Professional "Wirtschaft+Technik" erhalten Sie Zugriff auf:

  • über 102.000 Bücher
  • über 537 Zeitschriften

aus folgenden Fachgebieten:

  • Automobil + Motoren
  • Bauwesen + Immobilien
  • Business IT + Informatik
  • Elektrotechnik + Elektronik
  • Energie + Nachhaltigkeit
  • Finance + Banking
  • Management + Führung
  • Marketing + Vertrieb
  • Maschinenbau + Werkstoffe
  • Versicherung + Risiko

Jetzt Wissensvorsprung sichern!

inform now

Springer Professional "Wirtschaft"

Online-Abonnement

Mit Springer Professional "Wirtschaft" erhalten Sie Zugriff auf:

  • über 67.000 Bücher
  • über 340 Zeitschriften

aus folgenden Fachgebieten:

  • Bauwesen + Immobilien
  • Business IT + Informatik
  • Finance + Banking
  • Management + Führung
  • Marketing + Vertrieb
  • Versicherung + Risiko




Jetzt Wissensvorsprung sichern!

inform now

Springer Professional "Technik"

Online-Abonnement

Mit Springer Professional "Technik" erhalten Sie Zugriff auf:

  • über 67.000 Bücher
  • über 390 Zeitschriften

aus folgenden Fachgebieten:

  • Automobil + Motoren
  • Bauwesen + Immobilien
  • Business IT + Informatik
  • Elektrotechnik + Elektronik
  • Energie + Nachhaltigkeit
  • Maschinenbau + Werkstoffe




 

Jetzt Wissensvorsprung sichern!

inform now
previous chapter Stakeholder Theory
next chapter Communicative Planning
Footnotes
1
For example, in 2004, there were more than 50,000 international NGOs compared to less than 20,000 only a decade before (Hart and Sharma 2004).
 
Literature
Achterkamp M, Vos J (2007) Critically identifying stakeholders. Syst Res Behav Sci 24(1):3–14CrossRef
Adams D, Hess M (2001) Community in public policy: fad or foundation? Aust J Public Adm 60(2):13–23CrossRef
Agle BR, Mitchell RK, Sonnenfeld JA (1999) Who matters to CEOs? An investigation of stakeholder attributes and salience, corporate performance, and CEO values. Acad Manag J 42(5):507–525CrossRef
Barnes M (1999) Users as citizens: collective action and the local governance of welfare. Soc Policy Adm 33(1):73–90CrossRef
Beach S (2009) Who or what decides how stakeholders are optimally engaged by governance networks delivering public outcomes? Paper presented at the IRSPM XIII, Copenhagen
Beaumont J, Loopmans M (2008) Towards radicalized communicative rationality: resident involvement and urban democracy in Rotterdam and Antwerp. Int J Urban Reg Res 32(1):95–113CrossRef
Blind PK (2006) Building trust in government in the twenty first century: review of literature and emerging issues. Paper presented at the 7th Global Forum on Reinventing Government Building Trust in Government, Vienna, Austria, United Nations (UNDESA)
Bradshaw TK (2000) Complex community development projects: collaboration, comprehensive programs, and community coalitions in complex society. Community Develop J 35:133–145CrossRef
Brown KA, Keast RL (2003) Citizen-government engagement: community connection through networked arrangements. Asian J Pub Admin 25(1):107–132
Carroll AB (1989) Business and society: ethics and stakeholder management. South-Western, Cincinnati, OH
Clarkson MBE (1995) A stakeholder framework for analyzing and evaluating corporate social performance. Acad Manag Rev 20(1):92–117CrossRef
Crowley K (2008) Can deliberative democracy be practised? A sub-national policy pathway. Paper presented at the analysing collaborative and deliberative forms of governance, The Australian National University, Canberra
Davis GC, Rhodes RAW (2000) From hierarchy to contracts and back again: reforming the Australian public service institutions on the edge? Capacity for governance. Allen & Unwin, Sydney, pp 104–198
de Bruijn H, ten Heuvelhof E (2000) Networks and decision making, 1st edn. Utrecht, Lemma
Donaldson T (2002) The stakeholder revolution and the Clarkson principles. Bus Ethics Q 12(2):107–111CrossRef
Donaldson T, Preston LE (1995) The stakeholder theory of the corporation: concepts, evidence and implications. Acad Manag 20(1):65–92
Edwards M (2006) Corporate governance in the public sector from theory to practice. Public Adm Today 9:5–11
Edwards M (2008) Participatory governance. University of Canberra, Canberra, p 22
Evans M, Davies J (1999) Understanding policy transfer: a multi-level, multi-disciplinary perspective. Public Adm 77(2):361–385CrossRef
Freeman RE (1984) Strategic management: a stakeholder approach. Pitman, Boston, MA
Friedman AL, Miles S (2004) Stakeholder theory and communication practice. J Commun Manag 9(1):95–97
Goodpaster KE (1991) Business ethics and stakeholder analysis. Bus Ethics Q 1(1):53–73
Greenwood M (2007) Stakeholder engagement: beyond the myth of corporate responsibility. J Bus Ethics 74(4):315–327CrossRef
Hames RD (1999) Governance and the global knowledge economy: some issues for Australia. In: Peters BG, Savioe DJ (eds) Reforming the public sector. Alan & Unwin, Crows Nest, pp 285–309
Hart SL, Sharma S (2004) Engaging fringe stakeholders for competitive imagination. Acad Manag Exec 18(1):7–18
Ison R, Collins K (2008) Public policy that does the right thing rather then the wrong thing righter. Paper presented at the analysing collaborative and deliberative forms of governance, The Australian National University, Canberra
Keast RL, Callaghan T (2002) Towards a new participative democracy – Closing the divide between government and citizens. Paper presented at the Public Policy Network Conference, University of Tasmania
Keast RL, Mandell MP, Brown KA (2006) Mixing state, market and network governance modes: the role of government in “crowded” policy domains. Int J Org Theory Behav 9(1):27–50
Kooiman J (2008) Exploring the concept of governability. J Comp Policy Anal Res Pract 10(2):171–190CrossRef
Leach WD, Sabatier PA (2005) To trust an adversary: integrating rational and psychological models in collaborative policymaking. Am Polit Sci Rev 99(4):491–504CrossRef
Mainardes EW, Alves H, Raposo M (2011) Stakeholder theory: issues to resolve. Manag Decis 49(2):226–252CrossRef
McCabe AC, Keast RL, Brown KA (2006a) Community engagement: towards community as governance. Paper presented at the governments and communities in partnership conference, Melbourne, Australia
McCabe AC, Keast RL, Brown KA (2006b) The path to clarity: community engagement in theory, policy and practice. Research paper work and industry futures research program. Faculty of Business, Queensland University of Technology, Brisbane, p 47
Mitchell RK, Agle BR, Wood DJ (1997) Toward a theory of stakeholder identification and salience: defining the principle of who and what really counts. Acad Manag J 22(4):853–886
Monteduro F (2008) The role of stakeholder engagement and reporting in territorial governance: the Bic Lazio case study. Paper presented at the IRSPM XII, Queensland University of Technology, Brisbane
Muir J, Rhodes ML (2008) Vision and reality: community involvement in Irish urban regeneration. Policy Polit 36(4):497–520CrossRef
NMC (2009). Social networking, the “third place,” and the evolution of communication. In A. W. P. F. T. N. M. Consortium (ed) New Media Consortium, Austin, p 8
OECD (2001) Engaging citizens in policy-making: information, consultation and public participation. Organisation for Economic Co-operation and Development, Paris, p 6CrossRef
OECD (2005) Modernising government: the way forward. Organisation for Economic Co-operation and Development, Paris, p 236CrossRef
Parent M, Deephouse D (2007) A case study of stakeholder identification and prioritization by managers. J Bus Ethics 75(1):1–23CrossRef
Reed MS, Graves A, Dandy N, Posthumus H, Hubacek K, Morris J, Stringer LC (2009) Who’s in and why? A typology of stakeholder analysis methods for natural resource management. J Environ Manag 90(5):1933–1949CrossRef
Ryan NF, Head B, Keast RL, Brown KA (2006) Engaging indigenous communities: towards a policy framework for indigenous community justice programs. Soc Policy Adm 40(3):304–321CrossRef
Skelcher C, Mathur N, Smith M (2005) The public governance of collaborative spaces: discourse, design and democracy. Public Adm 83(3):573–596CrossRef
Swift T (2001) Trust, reputation and corporate accountability to stakeholders. Bus Ethics Eur Rev 10(1):16–26CrossRef
van de Riet OAWT (2003) Policy analysis in multi-actor policy settings: navigating between negotiated nonsense and superfluous knowledge, 1st edn. Eburon, Delft
van Eeten MJG, Loucks D, Roe E (2002) Bringing actors together around large-scale water systems: participatory modeling and other innovations. Know Technol Policy 14(4):94–108CrossRef
van Huijstee M, Glasbergen P (2008) The practice of stakeholder dialogue between multinationals and NGOs. Corp Soc Responsib Environ Manag 15(5):298–310CrossRef
Veeneman W, Dicke W, De Bruijne M (2009) From clouds to hailstorms: a policy and administrative science perspective on safeguarding public values in networked infrastructures. Int J Public Policy 4(5):414–434CrossRef
Waterhouse J, Keast RL, Brown KA (2011) Negotiating the business environment: theory and practice for all governance styles. Tilde Publishing, Hawthorn
Williams P (2002) The competent boundary spanner. Public Adm 80(1):103–124CrossRef
Metadata
Title
Stakeholder Engagement
Authors
Robbert Kivits
Sukanlaya Sawang
Copyright Year
2021
Book
The Dynamism of Stakeholder Engagement

Print ISBN: 978-3-030-70427-8

Electronic ISBN: 978-3-030-70428-5

Copyright Year: 2021

DOI
https://doi.org/10.1007/978-3-030-70428-5_2