2017 | OriginalPaper | Chapter
Study E: Business Intelligence and Analytics – Decision Quality and Insights on Analytics Specialization and Information Processing Modes
Author : Martin Kowalczyk
Published in: The Support of Decision Processes with Business Intelligence and Analytics
Publisher: Springer Fachmedien Wiesbaden
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Business intelligence and analytics (BI&A) provides the technological capabilities for data collection, integration, and analysis with the purpose of supplying decision processes with high quality information and new analytic business insights (Chaudhuri et al., 2011; Chen et al., 2012; Davenport and Harris, 2007; Dinter, 2013; Watson, 2010). While the supply of high quality information and the generation of analytic insights have the potential for improving managerial decision making, they must be used effectively in decision processes in order to live up to this potential (Pfeffer and Sutton, 2006; Popovič et al., 2014; Shollo and Galliers, 2013).