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Evaluation of Online Consulting Using Co-browsing: What Factors Are Related to Good User Experience? Read chapter Read first chapter

2020 | OriginalPaper | Chapter

System of Recommendation and Automatic Correction of Web Accessibility Using Artificial Intelligence

Authors : Paulina Morillo, Diego Chicaiza-Herrera, Diego Vallejo-Huanga

Published in: Advances in Usability and User Experience

Publisher: Springer International Publishing

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Abstract

This work presents the development of a Web system that allows the identification, evaluation and automatic correction of Web accessibility barriers associated with multimedia elements. The analysis carried out by the tool takes into account the conformance level A of WCAG 2.0 standard. Web system takes as input the URL of the Web page to be evaluated to connect and send the evaluation request to three Web Content Analysis APIs: OAW, Tenon, and Achecker. The results of the evaluations are sent to the artificial intelligence services of Google, to obtain an adequate description of multimedia items that are not correctly labeled. Finally, the system proposes a holistic automatic correction of the website source code and allows the result to be exported. To test the effectiveness of the tool were evaluated 54 websites, in different sectors such as government, education, finance, etc. The results show an average increase of 2.57% in web accessibility conformance level, reaching a maximum increase of 24%.

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previous chapter Let’s Make This Personal: Improving the User Experience on Support Portals Through Personalization
next chapter The New Thinking in Emotional User Experience: From Visual Metaphor to Interactive Affordance
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Metadata
Title
System of Recommendation and Automatic Correction of Web Accessibility Using Artificial Intelligence
Authors
Paulina Morillo
Diego Chicaiza-Herrera
Diego Vallejo-Huanga
Copyright Year
2020
Book
Advances in Usability and User Experience

Print ISBN: 978-3-030-19134-4

Electronic ISBN: 978-3-030-19135-1

Copyright Year: 2020

DOI
https://doi.org/10.1007/978-3-030-19135-1_46

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