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Published in:
2018 | OriginalPaper | Chapter
2. The Art of Community Management
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Abstract
In this chapter, we will learn the art of community management and some guiding principles. Also, this chapter will help you become a successful community manager so you can inspire others to follow in your footsteps. In reality, a community manager is neither a leader of a community nor a sponsor of the community. A community manager is a person who knows the business goals very well and, to achieve them, drives different user engagement.