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2018 | OriginalPaper | Chapter

The Danish Problem: Soon Everybody’s? A Comparative Analysis of Digitalization Effects on Letter Volumes

Authors : Peter Andersson, Sofia Bengtsson, Johanna Eriksson

Published in: New Business and Regulatory Strategies in the Postal Sector

Publisher: Springer International Publishing

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Abstract

Letter volumes in Denmark dropped with 75 percent between 2000 and 2016, whereas Sweden’s declined with 34 percent. We make a comparative analysis of Denmark and Sweden by analyzing the effects of digitalization and the strategies from the common USO-provider Postnord. Denmark had a national digitalization strategy already from 2001 and a law in 2012 required everybody to have a digital mailbox. In response to falling demand, prices were increased sharply and service reduced. Sweden has a fragmented market for digital messages and with large postal volumes, competitive prices, a well-functioning market for second class mail and better ability to adjust costs, digital substitution was limited.

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previous chapter To What Extent Has E-Substitution Impacted the Demand for Letters and Which Factors Are Constraining Its Advance

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All amounts given in EUR are transferred with the average exchange rate for 2017: 9.63 SEK/EUR and 7.44 DKK/EUR (The Riksbank, 2018).

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Title: The Danish Problem: Soon Everybody’s? A Comparative Analysis of Digitalization Effects on Letter Volumes
Authors: Peter Andersson
Sofia Bengtsson
Johanna Eriksson
Publisher: Springer International Publishing
Book: New Business and Regulatory Strategies in the Postal Sector
Print ISBN: 978-3-030-02936-4

Electronic ISBN: 978-3-030-02937-1

Copyright Year: 2018
DOI: https://doi.org/10.1007/978-3-030-02937-1_21

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