The Evaluation Method of Human–Machine–Environment Systems Operation Quality

In the paper the issues of the systems operation quality assessment are considered. The studies take into consideration the real complex socio-technical <H–M–E> (human–machine–environment) systems. The assessment quality of the systems operation is based on the changes of the systems features values. The features describe the operation of the systems operators, controlled technical objects (vessels, trains, planes or cars) and the environment influence. The assessment and the support the demand quality of the systems operation from the safety, efficiency, ecology, economic and reliability point of view is the basic factor of the executed exploitation process. The paper deals with description of rules, on the basis of which the method has been developed. Algorithm of mathematical model of the systems operation quality evaluation has been built. Metrics have been elaborated, essential concepts of metric space have been used and partial order relation as well as appropriate setting systems in order in terms of their operation quality have been applied. This model is supposed to serve as a general abstract form for operation quality assessment of a wide class of real transport systems different in terms of their features, structure and operation. The further part of the paper deals with possibilities of quality control in order to provide the desired level of the transport system operation quality which will be an effect of the carried out research, especially, the results, obtained on the basis of the proposed assessment method.