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2020 | OriginalPaper | Chapter

The Role of Controlling in Process Management

Authors : Igor Fiodorov, Alexander Sotnikov

Published in: Modern Information Technology and IT Education

Publisher: Springer International Publishing

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Abstract

Processes are the core of organizations. Business Process Management (BPM) helps organizations gain a competitive advantage by improving and innovating their processes through a holistic process-oriented view. We argue that interpretation of process management as pure process model re-design, limit our capability of process control. A model modification is essential but not the only way of process management. It is possible to manage a process without model modification. We introduce three levels of process controlling.

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previous chapter Implementation of Complex Enumeration Computational Problems: An Approach for “Advanced” Junior Students

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Title: The Role of Controlling in Process Management
Authors: Igor Fiodorov
Alexander Sotnikov
Publisher: Springer International Publishing
Book: Modern Information Technology and IT Education
Print ISBN: 978-3-030-46894-1

Electronic ISBN: 978-3-030-46895-8

Copyright Year: 2020
DOI: https://doi.org/10.1007/978-3-030-46895-8_33

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