The Role of Implementation Strategy in Enterprise System Adoption

The goal a of this study is to investigate issues connected with implementation strategy in enterprise system (ES) adoption. Drawing from the experience of a few dozen ES adopters, this study examines how different implementation strategies exist in practice, what project characteristics are connected with the choice of an implementation strategy, and how implementation strategy influences ES adoption outcomes. In doing so, this study employs various success metrics which include three-dimensional project success measure and user satisfaction. The results demonstrate that project duration time is the main factor deciding about the implementation strategy adopted. They also suggest that various risks are connected with implementation strategy choices. In particular, phased method is connected with longer adoption time and the risk of exceeding the planned time, while parallel method runs the risk of exceeding the planned financial budget. On the basis of the research, recommendations regarding the implementation strategy choice conclude the study.