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Published in:
2010 | OriginalPaper | Chapter
Towards Agile Business Processes Based on the Internet of Things
Authors : Benedikt Schmidt, Markus Schief
Published in: Advanced Manufacturing and Sustainable Logistics
Publisher: Springer Berlin Heidelberg
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Though agility is a core demand for firms, software based process modeling and execution approaches realize strict and inflexible formalization. We propose an extension of process modeling and execution based on the integration of real world information as trigger for process variance. As decisions are knowledge-intensive they are propagated to knowledge workers to support the decision process. These activities are again tracked, to identify demand for process redesign. Thus, processes become basis for proactive support and a representation of reality, even in change-ridden domains.