Towards Collaborative Requirements Engineering Tool for ERP Product Customization

Requirements Engineering (RE) is the foundation for efficient software quality management. It is a cumbersome and complex task, particularly in the context of complex software products such as ERP systems, since it has to deal with numerous and specific challenges and large number of requirements to develop successful product, and therefore requires a systematic and collaborative approach. Tools which support RE in general are numerous nowadays; however, the task of providing a tool that specializes in RE for dynamic, customizable service-centric systems has been addressed seldom. In this sense, the result of our effort to provide such a tool—a support tool for collaborative requirements engineering and software artifacts linking (traceability), with focus on ERP product development and customization—is presented in this short paper. This tool was developed based on results of an analysis of challenges for RE in a highly dynamic ERP environment—these challenges were identified by performing survey of literature and through intensive discussion with our industry partner.