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Published in:
2007 | OriginalPaper | Chapter
Towards Estimating Quality of Experience with Passive Bottleneck Detection Metrics
Authors : Pál Varga, Gergely Kún, Gábor Sey
Published in: Advances in Information Systems Development
Publisher: Springer US
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Quality of Experience (QoE) metrics describe the service usability from the endusers’ point of view. In a networking environment QoE metrics are very close to Quality of Service (QoS) metrics, except the fact that end-user experience is subjective in nature, moreover, it is also influenced by the access capabilities of end users and the used service path. Our ultimate aim is to find methods determining QoE by passive measurements on an aggregated network link. One step towards this is determining the correlation between network overload and QoE. There can be several scenarios where the experienced service quality becomes less than satisfactory.