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Reading and Interpreting Ethnography Read chapter Read first chapter

2014 | OriginalPaper | Chapter

Understanding User Behavior Through Log Data and Analysis

Authors : Susan Dumais, Robin Jeffries, Daniel M. Russell, Diane Tang, Jaime Teevan

Published in: Ways of Knowing in HCI

Publisher: Springer New York

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Abstract

HCI researchers are increasingly collecting rich behavioral traces of user interactions with online systems in situ at a scale not previously possible. These logs can be used to characterize user interactions with existing systems and compare different designs. Large-scale log studies give rise to new challenges in experimental design, data collection and interpretation, and ethics. The chapter discusses how to address these challenges using search engine logs, but the methods are applicable to other types of log data.

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Metadata
Title
Understanding User Behavior Through Log Data and Analysis
Authors
Susan Dumais
Robin Jeffries
Daniel M. Russell
Diane Tang
Jaime Teevan
Copyright Year
2014
Publisher
Springer New York
Book
Ways of Knowing in HCI

Print ISBN: 978-1-4939-0377-1

Electronic ISBN: 978-1-4939-0378-8

Copyright Year: 2014

DOI
https://doi.org/10.1007/978-1-4939-0378-8_14