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Idealization Effects in UX Evaluation at Early Concept Stages: Challenges of Low-Fidelity Prototyping Read chapter Read first chapter

2019 | OriginalPaper | Chapter

Usability Evaluation of Self-service Laundry System in Universities

Authors : Meiyu Zhou, Chao Li, Can Zhao

Published in: Advances in Usability, User Experience and Assistive Technology

Publisher: Springer International Publishing

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Abstract

A set of usability evaluation index and model of Self-service laundry service system of colleges and universities are presented based on the Service system usability studies research summarized, combined with quantitative and qualitative methods in this paper. The usability evaluation model of the service system is used to further improve the practical operation of the usability evaluation of service system. Relevant theories of usability evaluation and service quality are referenced, through methods of user questionnaire survey and expert group discussion, the usability evaluation index of college students’ self-service laundry service system was constructed from two dimensions of product and service, and multiple linear regression method is used to construct usability evaluation model, which is proved to be effective. The research shows that the availability evaluation model of University self-service laundry system obtained by this method has definite effectiveness.

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previous chapter Adding Eye Tracking Data Collection to Smartphone Usability Evaluation: A Comparison Between Eye Tracking Processes and Traditional Techniques
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Metadata
Title
Usability Evaluation of Self-service Laundry System in Universities
Authors
Meiyu Zhou
Chao Li
Can Zhao
Copyright Year
2019
Book
Advances in Usability, User Experience and Assistive Technology

Print ISBN: 978-3-319-94946-8

Electronic ISBN: 978-3-319-94947-5

Copyright Year: 2019

DOI
https://doi.org/10.1007/978-3-319-94947-5_28

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