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Published in: Universal Access in the Information Society 1/2024

16-11-2022 | Long Paper

Usage and impact of the internet-of-things-based smart home technology: a quality-of-life perspective

Authors: Leong Yee Rock, Farzana Parveen Tajudeen, Yeong Wai Chung

Published in: Universal Access in the Information Society | Issue 1/2024

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Abstract

The aim of this paper is to explore the usage and impact of the Internet-of-Things-based Smart Home Technology (IoT-SHT) in Malaysia. Face-to-face interviews were conducted with a total of eleven IoT-SHT users who had a minimum of 2-year usage experience. The semi-structured interview consisted of six questions which were compartmentalised into two sections. Common themes were identified through constant comparison of the inductive data in the coding process. The in-depth interview uncovered six uses of IoT-SHT. Mainly, it was used for real-time remote control, surveillance, sensing, home automation, entertainment, and family communication. It seems clear that the IoT-SHT helped people to save time, changed their lives, improved security, safety, environment condition, fun, convenience, and comfort within the home ground. It also facilitated better health tracking, family care, and energy conservation. Psychologically, the IoT-SHT also enhanced one’s image, offered better companionship, and improved the sense of belongingness, and closeness within the family. This study fills the research gap by providing insights into how the IoT-SHT was used, thereby benefiting users in Malaysia. With the arrival of industrial revolution 4.0, a comprehensive knowledge on the usage of IoT is pertinent. The findings of this study may also serve as a foundation for future research in IoT-SHT adoption. Practically, this study accelerates IoT-SHT diffusion by providing insights to vendors in designing better IoT products and services, based on the popular usages and impactful benefits.

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Appendix
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Metadata
Title
Usage and impact of the internet-of-things-based smart home technology: a quality-of-life perspective
Authors
Leong Yee Rock
Farzana Parveen Tajudeen
Yeong Wai Chung
Publication date
16-11-2022
Publisher
Springer Berlin Heidelberg
Published in
Universal Access in the Information Society / Issue 1/2024
Print ISSN: 1615-5289
Electronic ISSN: 1615-5297
DOI
https://doi.org/10.1007/s10209-022-00937-0

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