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2015 | OriginalPaper | Chapter

18. User-Centered Design (UCD) in the Enterprise: Corporations Begin to Focus on UCD

Author : Aaron Marcus

Published in: HCI and User-Experience Design

Publisher: Springer London

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Abstract

Computer interaction communities have been talking about user-centered design (UCD) for as much as two decades. Researchers, analysts, and designers have made much progress in understanding the terms, concepts, process, tools, and document resources that facilitate this process.

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Literature
go back to reference Cockton G (2004) Value-centred HCI. In: Hyrskykari A (ed) Proceedings, NordiCHI 2004, 23–27 October 2004, Tampere, pp 149–160 Cockton G (2004) Value-centred HCI. In: Hyrskykari A (ed) Proceedings, NordiCHI 2004, 23–27 October 2004, Tampere, pp 149–160
go back to reference European Design Centre (2004) User-centred design works (CD-ROM). IOP Human Machine Interaction. www.edc.nl. This CD-ROM presents a case for user-centered design including case studies and information resources European Design Centre (2004) User-centred design works (CD-ROM). IOP Human Machine Interaction. www.​edc.​nl. This CD-ROM presents a case for user-centered design including case studies and information resources
go back to reference No Author (2004) Software development: best or bust (Test of best practices). Software Development Magazine, November 2004, special insert, unpaged No Author (2004) Software development: best or bust (Test of best practices). Software Development Magazine, November 2004, special insert, unpaged
go back to reference Schaeffer E (2004) Institutionalization of usability. Addison-Wesley, Reading Schaeffer E (2004) Institutionalization of usability. Addison-Wesley, Reading
go back to reference Vredenburg K, Insensee S, Righi C (2002) User-centered design: an integrated approach, Software quality institute series. Prentice Hall, Upper Saddle River Vredenburg K, Insensee S, Righi C (2002) User-centered design: an integrated approach, Software quality institute series. Prentice Hall, Upper Saddle River
go back to reference EFFIN. http://www.effin.org/. EFFIN is a multi-client sponsored project to tailor user-centered methods to the development of electronic government services and to investigate these methods in practice. The project is financed through the FIFOS program of the Norwegian Research Council EFFIN. http://​www.​effin.​org/​. EFFIN is a multi-client sponsored project to tailor user-centered methods to the development of electronic government services and to investigate these methods in practice. The project is financed through the FIFOS program of the Norwegian Research Council
Metadata
Title
User-Centered Design (UCD) in the Enterprise: Corporations Begin to Focus on UCD
Author
Aaron Marcus
Copyright Year
2015
Publisher
Springer London
DOI
https://doi.org/10.1007/978-1-4471-6744-0_18

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