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Published in:
2012 | OriginalPaper | Chapter
User Experience and User-Centered Design at DATEV eG
Authors : Ulf Schubert, Martin Groß, Stefanie Pötzsch
Published in: Software for People
Publisher: Springer Berlin Heidelberg
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Abstract
DATEV eG products are not only convincing with technical and professional perfection, but also with a design that turns simple usage into a positive experience. In order to achieve the objective of a positive user experience, DATEV eG has long been focused on user-oriented development and user centered design respectively.
The following article offers you an insight into user experience and user centered design at DATEV eG today and points out important milestones on the way from technology-driven development to user centered design. We describe different challenges that needed to be addressed during the change and demonstrate our practical solutions. These solutions encompass methods and tools on the one hand and organizational and personal prerequisites on the other hand. All these measures facilitate enhanced design quality and efficient development of excellent software products with a positive user experience.