User Targeting SaaS Application Interworking Service Framework Using Complex Context and Rule-Matrix

This paper presents complex contexts, rule-matrix and SaaS application inter-working service framework for user targeting service. They are key components in order to decide what SaaS service are needed and how those SaaS application are interworked for user’s convenience. The user targeting is performed according to user’s property and status of user. The complex context is set of information about who user is, what status is and what SaaS application is. The complex context consists of User Description (UD), Status Description (SD), SaaS Application Description (SSD). Simply, UD is what user is, SD is what user’s status is, and SSD is what property of SaaS Application is. The rule-matrix is a set of rules that explain how each SaaS application is interoperated. The SaaS application interworking service framework is an architecture that include all modules for managing SaaS application inter-working service. It collects complex contexts (UD, SD, SSD) in order to choose which SaaS applications are useful, analyze what functions to use, how to interwork and recommend the best rule to user.