Skip to main content
Top

2019 | OriginalPaper | Chapter

V-Commerce in Retail: Nature and Potential Impact

Authors : Anouk de Regt, Stuart J. Barnes

Published in: Augmented Reality and Virtual Reality

Publisher: Springer International Publishing

Activate our intelligent search to find suitable subject content or patents.

search-config
loading …

Abstract

V-commerce is an emerging phenomenon that is gaining traction in marketing and business literature and is becoming specifically more prominent in content related to retail practices. However, interpretations and explanations as to what exactly v-commerce refers to and comprises are inconsistent. This paper addresses the fluid conceptualisation of the v-commerce terminology and advocates the usage of v-commerce terminology exclusively for referring to, and as an abbreviation of, virtual commerce—for which a unified definition will be proposed. Taking a business-to-consumer approach, the current implementations of virtual commerce in the retail sector, as well as the potential and future research implications will be discussed.

Dont have a licence yet? Then find out more about our products and how to get one now:

Springer Professional "Wirtschaft+Technik"

Online-Abonnement

Mit Springer Professional "Wirtschaft+Technik" erhalten Sie Zugriff auf:

  • über 102.000 Bücher
  • über 537 Zeitschriften

aus folgenden Fachgebieten:

  • Automobil + Motoren
  • Bauwesen + Immobilien
  • Business IT + Informatik
  • Elektrotechnik + Elektronik
  • Energie + Nachhaltigkeit
  • Finance + Banking
  • Management + Führung
  • Marketing + Vertrieb
  • Maschinenbau + Werkstoffe
  • Versicherung + Risiko

Jetzt Wissensvorsprung sichern!

Springer Professional "Technik"

Online-Abonnement

Mit Springer Professional "Technik" erhalten Sie Zugriff auf:

  • über 67.000 Bücher
  • über 390 Zeitschriften

aus folgenden Fachgebieten:

  • Automobil + Motoren
  • Bauwesen + Immobilien
  • Business IT + Informatik
  • Elektrotechnik + Elektronik
  • Energie + Nachhaltigkeit
  • Maschinenbau + Werkstoffe




 

Jetzt Wissensvorsprung sichern!

Springer Professional "Wirtschaft"

Online-Abonnement

Mit Springer Professional "Wirtschaft" erhalten Sie Zugriff auf:

  • über 67.000 Bücher
  • über 340 Zeitschriften

aus folgenden Fachgebieten:

  • Bauwesen + Immobilien
  • Business IT + Informatik
  • Finance + Banking
  • Management + Führung
  • Marketing + Vertrieb
  • Versicherung + Risiko




Jetzt Wissensvorsprung sichern!

Literature
go back to reference Arroyo-Cañada, F. J., & Gil-Lafuente, J. (2016). The incidence of incentives for t-commerce acceptance: Improving television as a distribution channel. Journal of Business & Industrial Marketing, 31(3), 426–435.CrossRef Arroyo-Cañada, F. J., & Gil-Lafuente, J. (2016). The incidence of incentives for t-commerce acceptance: Improving television as a distribution channel. Journal of Business & Industrial Marketing, 31(3), 426–435.CrossRef
go back to reference Barnes, S. J. (2002). The mobile commerce value chain: Analysis and future developments. International Journal of Information Management, 22(2), 91–108.CrossRef Barnes, S. J. (2002). The mobile commerce value chain: Analysis and future developments. International Journal of Information Management, 22(2), 91–108.CrossRef
go back to reference Buzzell, R. D. (1983). Is vertical integration profitable. Harvard Business Review, 61(1), 92–102. Buzzell, R. D. (1983). Is vertical integration profitable. Harvard Business Review, 61(1), 92–102.
go back to reference Chesney, T., Chuah, S. H., Dobele, A. R., & Hoffmann, R. (2017). Information richness and trust in v-commerce: Implications for services marketing. Journal of Services Marketing, 31(3), 295–307.CrossRef Chesney, T., Chuah, S. H., Dobele, A. R., & Hoffmann, R. (2017). Information richness and trust in v-commerce: Implications for services marketing. Journal of Services Marketing, 31(3), 295–307.CrossRef
go back to reference Chittaro, L., & Ration, R. (2000, August). Adding adaptive features to virtual reality interfaces for e-commerce. In International Conference on Adaptive Hypermedia and Adaptive Web-Based Systems (pp. 86–97). Berlin, Heidelberg: Springer. Chittaro, L., & Ration, R. (2000, August). Adding adaptive features to virtual reality interfaces for e-commerce. In International Conference on Adaptive Hypermedia and Adaptive Web-Based Systems (pp. 86–97). Berlin, Heidelberg: Springer.
go back to reference Coursaris, C., & Hassanein, K. (2002). Understanding m-commerce: A consumer-centric model. Quarterly Journal of Electronic Commerce, 3, 247–272. Coursaris, C., & Hassanein, K. (2002). Understanding m-commerce: A consumer-centric model. Quarterly Journal of Electronic Commerce, 3, 247–272.
go back to reference Dennis, C., & Harris, L. (2003). Marketing the e-business. London: Routledge. Dennis, C., & Harris, L. (2003). Marketing the e-business. London: Routledge.
go back to reference Gartner. (2016). Top strategic predictions for 2017 and beyond: Surviving the storm winds of digital disruption. Stamford, CT: Gartner, Inc. Gartner. (2016). Top strategic predictions for 2017 and beyond: Surviving the storm winds of digital disruption. Stamford, CT: Gartner, Inc.
go back to reference Huang, T. L., & Liao, S. (2015). A model of acceptance of augmented-reality interactive technology: The moderating role of cognitive innovativeness. Electronic Commerce Research, 15(2), 269–295.CrossRef Huang, T. L., & Liao, S. (2015). A model of acceptance of augmented-reality interactive technology: The moderating role of cognitive innovativeness. Electronic Commerce Research, 15(2), 269–295.CrossRef
go back to reference Javornik, A. (2016). Augmented reality: Research agenda for studying the impact of its media characteristics on consumer behaviour. Journal of Retailing and Consumer Services, 30, 252–261.CrossRef Javornik, A. (2016). Augmented reality: Research agenda for studying the impact of its media characteristics on consumer behaviour. Journal of Retailing and Consumer Services, 30, 252–261.CrossRef
go back to reference Jin, S. A. A., & Bolebruch, J. (2009). Virtual commerce (v-commerce) in second life: The roles of physical presence and brand-self connection. Journal for Virtual Worlds Research, 2(4). Jin, S. A. A., & Bolebruch, J. (2009). Virtual commerce (v-commerce) in second life: The roles of physical presence and brand-self connection. Journal for Virtual Worlds Research, 2(4).
go back to reference Jones, S. (2010). From e-commerce to v-commerce. In Virtual worlds and e-commerce: Technologies and applications for building customer relationships (p. 42). Jones, S. (2010). From e-commerce to v-commerce. In Virtual worlds and e-commerce: Technologies and applications for building customer relationships (p. 42).
go back to reference Milgram, P., & Kishino, F. (1994). A taxonomy of mixed reality visual displays. IEICE Transactions on Information and Systems, 77(12), 1321–1329. Milgram, P., & Kishino, F. (1994). A taxonomy of mixed reality visual displays. IEICE Transactions on Information and Systems, 77(12), 1321–1329.
go back to reference MSI Research Priorities 2016–2018. (2016). Cambridge: Marketing Science Institute. MSI Research Priorities 2016–2018. (2016). Cambridge: Marketing Science Institute.
go back to reference Papadopoulou, P. (2007). Applying virtual reality for trust-building e-commerce environments. Virtual Reality, 11(2–3), 107–127.CrossRef Papadopoulou, P. (2007). Applying virtual reality for trust-building e-commerce environments. Virtual Reality, 11(2–3), 107–127.CrossRef
go back to reference Pixlee. (2017). The top 25 digitally native vertical brands 2017. San Francisco, CA: Pixlee. Pixlee. (2017). The top 25 digitally native vertical brands 2017. San Francisco, CA: Pixlee.
go back to reference Ro, Y. K., Brem, A., & Rauschnabel, P. A. (2018). Augmented reality smart glasses: Definition, concepts and impact on firm value creation. In Augmented reality and virtual reality (pp. 169–181). Cham: Springer. Ro, Y. K., Brem, A., & Rauschnabel, P. A. (2018). Augmented reality smart glasses: Definition, concepts and impact on firm value creation. In Augmented reality and virtual reality (pp. 169–181). Cham: Springer.
go back to reference Steinicke, F. (2016). Being really virtual: Immersive natives and the future of virtual reality. Cham: Springer.CrossRef Steinicke, F. (2016). Being really virtual: Immersive natives and the future of virtual reality. Cham: Springer.CrossRef
go back to reference Steuer, J. (1992). Defining virtual reality: Dimensions determining telepresence. Journal of communication, 42(4), 73–93.CrossRef Steuer, J. (1992). Defining virtual reality: Dimensions determining telepresence. Journal of communication, 42(4), 73–93.CrossRef
go back to reference Van Boven, L., & Gilovich, T. (2003). To do or to have? That is the question. Journal of Personality and Social Psychology, 85(6), 1193.CrossRef Van Boven, L., & Gilovich, T. (2003). To do or to have? That is the question. Journal of Personality and Social Psychology, 85(6), 1193.CrossRef
go back to reference Wyckoff, A. D., & Colecchia, A. (1999). Economic and social impact of electronic commerce: Preliminary findings and research agenda. Organization for Economic Cooperation and Development (OECD). Wyckoff, A. D., & Colecchia, A. (1999). Economic and social impact of electronic commerce: Preliminary findings and research agenda. Organization for Economic Cooperation and Development (OECD).
go back to reference Zhang, L., Liu, Q., & Li, X. (2009). Ubiquitous commerce: Theories, technologies, and applications. Journal of Networks, 4(4), 271–278.CrossRef Zhang, L., Liu, Q., & Li, X. (2009). Ubiquitous commerce: Theories, technologies, and applications. Journal of Networks, 4(4), 271–278.CrossRef
Metadata
Title
V-Commerce in Retail: Nature and Potential Impact
Authors
Anouk de Regt
Stuart J. Barnes
Copyright Year
2019
DOI
https://doi.org/10.1007/978-3-030-06246-0_2

Premium Partner