Skip to main content
Disciplines
Automotive Business IT + Informatics Construction + Real Estate Electrical Engineering + Electronics Energy + Sustainability Insurance + Risk Finance + Banking Management + Leadership Marketing + Sales Mechanical Engineering + Materials
Events
DE
EN
Books
Journals
Topic Page
Marketing
Start single access now
Access for companies
EXTENDED SEARCH
Log in
Top
Published in:
The Relationship Between Microenterprises’ Sense of Entrepreneurial Competence and Their Success in Peru Read chapter Read first chapter

2024 | OriginalPaper | Chapter

Work Group Inclusiveness Influenced by Working Virtually in IT Sector, Bangalore

Authors : C. H. Raja Kamal, M. Chandrakala, Ponny Thomas, P. Kumarasamy

Published in: Business Resilience and Digital Technology in the Post-Pandemic Era

Publisher: Springer Nature Switzerland

Log in

Activate our intelligent search to find suitable subject content or patents.

search-config
loading …

Abstract

In human resource management study, understanding how online work environments affect disenfranchised workers is important. Inclusivity academics have concentrated on how dissimilarities affect managerial inclusion of workers but seldom on how this happens via technology-mediated contact. We propose a theoretic model of two common distance types using inclusiveness and virtual work research on identity and communication (targeted and diffuse). We then explore how social distance impacts inclusion. Our data reveals that the virtual workplace may lessen certain prejudice and discrimination while boosting others. The results suggest inclusiveness studies should be more context-sensitive.

Dont have a licence yet? Then find out more about our products and how to get one now:

Springer Professional "Wirtschaft+Technik"

Online-Abonnement

Mit Springer Professional "Wirtschaft+Technik" erhalten Sie Zugriff auf:

  • über 102.000 Bücher
  • über 537 Zeitschriften

aus folgenden Fachgebieten:

  • Automobil + Motoren
  • Bauwesen + Immobilien
  • Business IT + Informatik
  • Elektrotechnik + Elektronik
  • Energie + Nachhaltigkeit
  • Finance + Banking
  • Management + Führung
  • Marketing + Vertrieb
  • Maschinenbau + Werkstoffe
  • Versicherung + Risiko

Jetzt Wissensvorsprung sichern!

inform now

Springer Professional "Technik"

Online-Abonnement

Mit Springer Professional "Technik" erhalten Sie Zugriff auf:

  • über 67.000 Bücher
  • über 390 Zeitschriften

aus folgenden Fachgebieten:

  • Automobil + Motoren
  • Bauwesen + Immobilien
  • Business IT + Informatik
  • Elektrotechnik + Elektronik
  • Energie + Nachhaltigkeit
  • Maschinenbau + Werkstoffe




 

Jetzt Wissensvorsprung sichern!

inform now

Springer Professional "Wirtschaft"

Online-Abonnement

Mit Springer Professional "Wirtschaft" erhalten Sie Zugriff auf:

  • über 67.000 Bücher
  • über 340 Zeitschriften

aus folgenden Fachgebieten:

  • Bauwesen + Immobilien
  • Business IT + Informatik
  • Finance + Banking
  • Management + Führung
  • Marketing + Vertrieb
  • Versicherung + Risiko




Jetzt Wissensvorsprung sichern!

inform now
previous chapter Provision of IoT in Privileged and Sectors in India
next chapter Effectiveness of Digital Marketing and Online Customer Behavior in the Hotel Industry
Literature
1.
Asatiani, A., Hämäläinen, J., Penttinen, E., & Rossi, M. (2021). Constructing continuity across the organisational culture boundary in a highly virtual work environment. Information Systems Journal, 31, 62–93.CrossRef
2.
Festing, M., Kornau, A., & Schafer, L. (2015). Think talent–think male? A comparative case study analysis of gender inclusion in talent management practices in the German media industry. International Journal of Human Resource Management, 26, 707–732.CrossRef
3.
Mor Barak, M. E., Levin, A., Nissly, J. A., Lane, C., & J.). (2006). Why do they leave? Modeling child welfare workers’ turnover intentions. Children and Youth Services Review, 28, 548–577.CrossRef
4.
Leroy, H. L., Buengeler, C., Veestraeten, M., Shemla, M., & Hoever, I. J. (2021). Fostering team creativity through team-derived inclusion: The role of leader harvesting the benefits of diversity and cultivating value-in-diversity beliefs. Group and Organization Management, 47, 798.CrossRef
5.
Nembhard, I. M., & Edmondson, A. C. (2006). Making it safe: The effects of leader inclusiveness and professional status on psychological safety and improvement efforts in health care teams. Journal of Organizational Behavior: The International Journal of Industrial, Occupational and Organizational Psychology and Behavior, 27, 941–966.CrossRef
6.
Hewstone, M., Rubin, M., & Willis, H. (2002). Intergroup bias. Annual Review of Psychology, 53, 575–604.CrossRef
7.
Raghuram, S., & Wiesenfeld, B. (2004). Work-nonwork conflict and job stress among virtual workers. Human Resource Management Review, 43, 259–277.
8.
Gibson, C. B., & Gibbs, J. L. (2006). Unpacking the concept of virtuality: The effects of geographic dispersion, electronic dependence, dynamic structure, and national diversity on team innovation. Administrative Science Quarterly, 51, 451–495.CrossRef
9.
Kirkman, B. L., & Mathieu, J. E. (2005). The dimensions and antecedents of team virtuality. Journal of Management, 31, 700–718.CrossRef
10.
Marlow, S. L., Lacerenza, C. N., & Salas, E. (2017). Communication in virtual teams: A conceptual framework and research agenda. Human Resource Management Review, 27, 575–589.CrossRef
11.
Cramton, C. D. (2001). The mutual knowledge problem and its consequences for dispersed collaboration. Organization Science, 12, 346–371.CrossRef
12.
Hertel, G., Geister, S., & Konradt, U. (2005). Managing virtual teams: A review of current empirical research. Human Resource Management Review, 15, 69–95.CrossRef
13.
Ekman, P. (1993). Facial expression and emotion. American Psychologist, 48, 384.CrossRef
14.
Shore, L. M., & Chung, B. G. (2021). Inclusive leadership: How leaders sustain or discourage work group inclusion. Group & Organization Management, 47, 723.CrossRef
15.
Subasi, B., van Ginkel, W. P., & van Knippenberg, D. (2021). Minority status, access to information, and individual performance. Journal of Applied Social Psychology, 51, 159–175.CrossRef
16.
Shore, L. M., Randel, A. E., Chung, B. G., Dean, M. A., Holcombe Ehrhart, K., & Singh, G. (2011). Inclusion and diversity in work groups: A review and model for future research. Journal of Management, 37, 1262–1289.CrossRef
17.
Nishii, L. H. (2013). The benefits of climate for inclusion for gender-diverse groups. Academy of Management Journal, 56, 1754–1774.CrossRef
18.
Ferdman, B. M. The practice of inclusion in diverse organizations: Toward a systemic and inclusive framework, (2014).
19.
Mor-Barak, M. E., Cherin, D. A., & Berkman, S. (1998). Organizational and personal dimensions in diversity climate. The Journal of Applied Behavioral Science, 43, 82–104.CrossRef
20.
Mor Barak, M. (2000). The inclusive workplace. Social Work, 1–12.
21.
Jansen, W. S., Otten, S., van der Zee, K. I., & Jans, L. (2014). Inclusion: Conceptualization and measurement. European Journal of Social Psychology, 44, 370–385.CrossRef
22.
Pelled, L. H., Ledford, G. E., & Mohrman, S. A. (1999). Demographic dissimilarity and workplace inclusion. Journal of Management Studies, 36, 1013–1031.CrossRef
23.
Tajfel, H., & Turner, J. C. (1986). The social identity theory of intergroup behavior. In S. Worchel & W. G. Austin (Eds.), Psychology of intergroup relations (pp. 7–24).
24.
Montoya, R. M., & Horton, R. S. (2013). A meta-analytic investigation of the processes underlying the similarity-attraction effect. Journal of Social and Personal Relationships, 30, 64–94.CrossRef
25.
Wilson, J. M., O’Leary, M. B., Metiu, A., & Jett, Q. R. (2008). Perceived proximity in virtual work: Explaining the paradox of far-but-close. Organization Studies, 29, 979–1002.CrossRef
26.
Storm, I., Sobolewska, M., & Ford, R. (2017). Is ethnic prejudice declining in Britain? Change in social distance attitudes among ethnic majority and minority Britons. British Journal of Sociology, 68, 410–443.CrossRef
27.
Magee, J. C., & Smith, P. K. (2013). The social distance theory of power. Personality and Social Psychology Review, 17, 158–186.CrossRef
28.
Foulk, T. A., De Pater, I. E., Schaerer, M., du Plessis, C., Lee, R., & Erez, A. (2020). It’s lonely at the bottom (too): The effects of experienced powerlessness on social closeness and disengagement. Personnel Psychology, 73, 363–394.CrossRef
29.
Eisenberg, J., & DiTomaso, N. (2021). Structural decisions about configuration, assignments, and geographical distribution in teams: Influences on team communications and trust. Human Resource Management Review, 31, 100739.CrossRef
30.
Greenaway, K. H., Wright, R. G., Willingham, J., Reynolds, K. J., & Haslam, S. A. (2015). Shared identity is key to effective communication. Personality and Social Psychology Bulletin, 41, 171–182.CrossRef
31.
Mannix, E., & Neale, M. A. (2005). What differences make a difference? Psychological Science in the Public Interest, 6, 31–55.CrossRef
32.
Tawa, J., Negron, R., Suyemoto, K. L., & Carter, A. S. (2015). The effect of resource competition on Blacks’ and Asians’ social distance using a virtual world methodology. Group Processes & Intergroup Relations, 18, 761–777.CrossRef
33.
Gibbs, J. L., Rozaidi, N. A., & Eisenberg, J. (2013). Overcoming the “ideology of openness”: Probing the affordances of social media for organizational knowledge sharing. Journal of Computer-Mediated Communication, 19, 102–120.CrossRef
34.
Johri, A. (2012). From a distance: Impression formation and impression accuracy among geographically distributed coworkers. Computers in Human Behavior, 28, 1997–2006.CrossRef
35.
Johnson, S. K., Bettenhausen, K., & Gibbons, E. (2009). Realities of working in virtual teams: Affective and attitudinal outcomes of using computer-mediated communication. Small Group Research, 40, 623–649.CrossRef
36.
Thatcher, S. M. B., & Zhu, X. (2006). Changing identities in a changing workplace: Identification, identity enactment, self-verification, and telecommuting. Academy of Management Review, 31, 1076–1088.CrossRef
37.
Wiesenfeld, B. M., Raghuram, S., & Garud, R. (2001). Organizational identification among virtual workers: The role of need for affiliation and perceived work-based social support. Journal of Management, 27, 213–229.CrossRef
38.
Armstrong, D. J., & Cole, P. (2002). Managing distances and differences in geographically distributed work groups. In P. Hinds & S. Kiesler (Eds.), Distributed work (pp. 167–186). MIT Press.CrossRef
39.
Vough, H. (2012). Not all identifications are created equal: Exploring employee accounts for workgroup, organizational, and professional identification. Organization Science, 23, 778–800.CrossRef
40.
Eisenberg, J., & Mattarelli, E. (2017). Building bridges in global virtual teams: The role of multicultural brokers in overcoming the negative effects of identity threats on knowledge sharing across subgroups. Journal of International Management, 23, 399–411.CrossRef
41.
Liberman, N., & Trope, Y. (2008). The psychology of transcending the here and the now. Science, 322, 1201–1205.CrossRef
42.
Stahl, G., Maznevski, M., Voigt, A., & Jonsen, K. (2010). Unraveling the effects of cultural diversity in teams: A meta-analysis of research on multicultural work groups. Journal of International Business Studies, 41, 690–709.CrossRef
43.
Velez-Calle, A., Mariam, M., Gonzalez-Perez, M. A., Jimenez, A., Eisenberg, J., & Santamaria-Alvarez, S. M. (2020). When technological savviness overcomes cultural differences: Millennials in global virtual teams. In 16. Critical perspectives on international business (pp. 279–303).
44.
Driskell, J. E., Radtke, P. H., & Salas, E. (2003). Virtual teams: Effects of technological mediation on team performance. Group Dynamics: Theory, Research, and Practice, 7, 297.CrossRef
45.
Han, S. J., & Beyerlein, M. (2016). Framing the effects of multinational cultural diversity on virtual team processes. Small Group Research, 47, 351–383.CrossRef
46.
Lauring, J., & Klitmøller, A. (2015). Corporate language-based communication avoidance in MNCs: A multi-sited ethnography approach. Journal of World Business, 50, 46–55.CrossRef
47.
Selmer, J., Dickmann, M., Froese, F. J., Lauring, J., Reiche, B. S., & Shaffer, M. (2021). The potential of virtual global mobility: Implications for practice and future research. Journal of Global Mobility, 10, 1–13.CrossRef
48.
Leary, M. R., & Cox, C. B. (2008). Belongingness motivation: A mainspring of social action. In J. Y. Shah & W. L. Gardner (Eds.), Handbook of motivation science (pp. 27–40). Guilford Press.
49.
Baumeister, R. F., & Leary, M. R. (1995). The need to belong: Desire for interpersonal attachments as a fundamental human motivation. Psychological Bulletin, 117, 497–529.CrossRef
50.
Pless, N., & Maak, T. (2004). Building an inclusive diversity culture: Principles, processes and practice. Journal of Business Ethics, 54, 129–147.CrossRef
51.
Snyder, C. R., & Fromkin, H. L. (1977). Abnormality as a positive characteristic: The development and validation of a scale measuring need for uniqueness. Journal of Abnormal Psychology, 86, 518–527.CrossRef
52.
Demir, M., Simsek, O. F., & Procsal, A. D. (2012). I am so happy ‘cause my best friend makes me feel unique: Friendship, personal sense of uniqueness and happiness. Journal of Happiness Studies, 14, 1201–1224.CrossRef
53.
Mossakowski, K. N. (2003). Coping with perceived discrimination: Does ethnic identity protect mental health? Journal of Health and Social Behavior, 44, 318–331.CrossRef
54.
Mandara, J., Gaylord-Harden, N. K., Richards, M. H., & Ragsdale, B. L. (2009). The effects of changes in racial identity and self-esteem on changes in African American adolescent’s mental health. Child Development, 80, 1660–1675.CrossRef
55.
Orth, U., Robins, R. W., Widaman, K. F., & Conger, R. D. (2014). Is low self-esteem a risk factor for depression? Findings from a longitudinal study of Mexican-origin youth. Developmental Psychology, 50, 622–633.CrossRef
56.
Bhappu, A. D., Zellmer-Bruhn, M., & Anand, V. (2001). The effects of demographic diversity and virtual work environments on knowledge processing in teams. In M. M. Beyerlein, D. A. Johnson, & S. T. Beyerlein (Eds.), Virtual teams (pp. 149–165).CrossRef
57.
O’Hara, K. B., Beehr, T. A., & Colarelli, S. M. (1994). Organizational centrality: A third dimension of intraorganizational career movements. The Journal of Applied Behavioral Science, 30, 198–216.CrossRef
58.
Guillaume, C., & Pochic, S. (2009). What would you sacrifice? Access to top management and the work–life balance. Gender, Work and Organization, 16, 14–36.CrossRef
59.
Dreher, G. F., & Cox, T. H. (2000). Labor market mobility and cash compensation: The moderating effects of race and gender. Academy of Management Journal, 43, 890–900.CrossRef
60.
Anier, N., Badea, C., Berthon, M., & Guimond, S. (2018). Perceived acculturation preferences of minority groups and intergroup discrimination: When cultural norms of integration matter. Journal of Applied Social Psychology, 48, 506–518.CrossRef
61.
Fletcher, L., & Schofield, K. (2023). Facilitating meaningfulness in the workplace: A field intervention study. International Journal of Human Resource Management. (forthcoming).
62.
Roberson, Q. M. (2006). Disentangling the meanings of diversity and inclusion in organizations. Group & Organization Management, 31, 212–236.CrossRef
63.
Mesmer-Magnus, J. R., DeChurch, L. A., Jimenez-Rodriguez, M., Wildman, J., & Shuffler, M. (2011). A meta-analytic investigation of virtuality and information sharing in teams. Organizational Behavior and Human Decision Processes, 115, 214–225.CrossRef
64.
Roberson, Q., & Perry, J. L. (2021). Inclusive leadership in thought and action: A qualitative study of leader perception and behavior. Group and Organization Management, 47, 755.CrossRef
65.
Chung, B. G., Ehrhart, K. H., Shore, L. M., Randel, A. E., Dean, M. A., & Kedharnath, U. (2020). Work group inclusion: Test of a scale and model. Group and Organization Management, 45, 75–102.CrossRef
66.
O’Leary, M. B., Wilson, J. M., & Metiu, A. (2014). Beyond being there. MIS Quarterly, 38, 1219–1244.CrossRef
67.
Mintzberg, H. (1979). The structuring of organizations: A synthesis of the research. Prentice-Hall.
68.
Theodorakopoulos, N., & Budhwar, P. (2015). Guest editors’ introduction: Diversity and inclusion in different work settings: Emerging patterns, challenges, and research agenda. Human Resource Management, 54, 177–197.CrossRef
69.
Jackowska, M., & Lauring, J. (2021). What are the effects of working away from the workplace compared to using technology while being at the workplace? Assessing work context and personal context in a global virtual setting. Journal of International Management, 27, 100826.CrossRef
70.
Klitmøller, A., & Lauring, J. (2013). When global virtual teams share knowledge: Media richness, cultural distance and language commonality. Journal of World Business, 48, 398–406.CrossRef
71.
Olson, J. S., & Olson, G. M. (2006). Bridging distance: Empirical studies of distributed teams. In D. Galletta & P. Zhang (Eds.), Human computer interaction in management information system (pp. 23–28). M.E. Sharp Publishers.
72.
Rice, D. J., Davidson, B. D., Dannenhoffer, J. F., & Gay, G. K. (2007). Improving the effectiveness of virtual teams by adapting team processes. Computer Supported Cooperative Work, 16, 567–594.CrossRef
73.
Maznevski, M. L., & Chudoba, K. M. (2000). Bridging space over time: Global virtual team dynamics and effectiveness. Organization Science, 11, 473–492.CrossRef
Metadata
Title
Work Group Inclusiveness Influenced by Working Virtually in IT Sector, Bangalore
Authors
C. H. Raja Kamal
M. Chandrakala
Ponny Thomas
P. Kumarasamy
Copyright Year
2024
Book
Business Resilience and Digital Technology in the Post-Pandemic Era

Print ISBN: 978-3-031-48074-4

Electronic ISBN: 978-3-031-48075-1

Copyright Year: 2024

DOI
https://doi.org/10.1007/978-3-031-48075-1_22