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An Activity Theory Approach to Intuitiveness: From Artefact to Process Read chapter Read first chapter

2015 | OriginalPaper | Chapter

Workflow-Based Passenger Information for Public Transport

Authors : Cindy Mayas, Stephan Hörold, Heidi Krömker

Published in: Human-Computer Interaction: Design and Evaluation

Publisher: Springer International Publishing

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Abstract

This paper presents a workflow-based concept of passenger information in public transport, in order to ensure a more intuitive and effective usage of mobile passenger information systems. The workflow-based navigation concept is derived from a pattern analysis and a field test of current mobile applications of passenger information, which mainly provide a function-based navigation. The results of a comparative usability test of workflow-based and function-based navigation concepts show, that workflow-based navigation can reduce the number of required tap actions in relation to function-based navigation concepts.

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Metadata
Title
Workflow-Based Passenger Information for Public Transport
Authors
Cindy Mayas
Stephan Hörold
Heidi Krömker
Copyright Year
2015
Book
Human-Computer Interaction: Design and Evaluation

Print ISBN: 978-3-319-20900-5

Electronic ISBN: 978-3-319-20901-2

Copyright Year: 2015

DOI
https://doi.org/10.1007/978-3-319-20901-2_35