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Public Organization Review

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02-09-2017

Workplace Relationships, Psychological Capital, Accreditation and Safety Culture: a new Framework of Analysis within Healthcare Organizations

Authors: Elisabetta Trinchero, Ben Farr-Wharton, Yvonne Brunetto

Published in: Public Organization Review | Issue 1/2019

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Abstract

This paper used Social Exchange Theory (SET), Positive Organizational Behavior (POB) and Cooper’s (Safety Science, 36(2), 111–136, 2000) frameworks to operationalize a comprehensive model of safety culture, and tests whether one SET factor (supervisor-employee relationships) and one POB factor (psychological capital) predict accreditation and safety culture in a causal chain. Surveys from 1125 Italian doctors were analyzed using Structural Equation Modeling. Supervisor-employee relationships and psychological capital accounted for two-fifths of the accreditation culture, and, in turn, explained more than half of the safety culture. Hence, effective workplace relationships between management and doctors provide a trusting foundation to develop safe practices for better healthcare.

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Title: Workplace Relationships, Psychological Capital, Accreditation and Safety Culture: a new Framework of Analysis within Healthcare Organizations
Authors: Elisabetta Trinchero
Ben Farr-Wharton
Yvonne Brunetto
Publication date: 02-09-2017
Publisher: Springer US
Published in: Public Organization Review / Issue 1/2019
Print ISSN: 1566-7170
Electronic ISSN: 1573-7098
DOI: https://doi.org/10.1007/s11115-017-0390-6

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