Skip to main content
Top
Published in: Journal of Business Ethics 3/2011

01-12-2011

A Model for Ethical Decision Making in Business: Reasoning, Intuition, and Rational Moral Principles

Author: Jaana Woiceshyn

Published in: Journal of Business Ethics | Issue 3/2011

Log in

Activate our intelligent search to find suitable subject content or patents.

search-config
loading …

Abstract

How do business leaders make ethical decisions? Given the significant and wide-spread impact of business people’s decisions on multiple constituents (e.g., customers, employees, shareholders, competitors, and suppliers), how they make decisions matters. Unethical decisions harm the decision makers themselves as well as others, whereas ethical decisions have the opposite effect. Based on data from a study on strategic decision making by 16 effective chief executive officers (and three not-so-effective ones as contrast), I propose a model for ethical decision making in business in which reasoning (conscious processing) and intuition (subconscious processing) interact through forming, recalling, and applying moral principles necessary for long-term success in business. Following the CEOs in the study, I employ a relatively new theory, rational egoism, as the substantive content of the model and argue it to be consistent with the requirements of long-term business success. Besides explaining the processes of forming and applying principles (integration by essentials and spiraling), I briefly describe rational egoism and illustrate the model with a contemporary moral dilemma of downsizing. I conclude with implications for further research and ethical decision making in business.

Dont have a licence yet? Then find out more about our products and how to get one now:

Springer Professional "Wirtschaft+Technik"

Online-Abonnement

Mit Springer Professional "Wirtschaft+Technik" erhalten Sie Zugriff auf:

  • über 102.000 Bücher
  • über 537 Zeitschriften

aus folgenden Fachgebieten:

  • Automobil + Motoren
  • Bauwesen + Immobilien
  • Business IT + Informatik
  • Elektrotechnik + Elektronik
  • Energie + Nachhaltigkeit
  • Finance + Banking
  • Management + Führung
  • Marketing + Vertrieb
  • Maschinenbau + Werkstoffe
  • Versicherung + Risiko

Jetzt Wissensvorsprung sichern!

Springer Professional "Wirtschaft"

Online-Abonnement

Mit Springer Professional "Wirtschaft" erhalten Sie Zugriff auf:

  • über 67.000 Bücher
  • über 340 Zeitschriften

aus folgenden Fachgebieten:

  • Bauwesen + Immobilien
  • Business IT + Informatik
  • Finance + Banking
  • Management + Führung
  • Marketing + Vertrieb
  • Versicherung + Risiko




Jetzt Wissensvorsprung sichern!

Appendix
Available only for authorised users
Footnotes
1
This section closely follows the presentation of integration by essentials in Woiceshyn (2009).
 
2
This point is controversial as ethicists have not been able agree that there is a factual basis of moral principles. In contrast to most philosophers, there are some who start from the naturalistic premise that facts about human nature give rise to the need of ethics; that humans need to act according to the requirements of their nature in order to survive and flourish (Foot 2001; Gaut 1997; Hursthouse 1999). Continuing on that premise, others have argued that ethics is like any other science, and that facts can validate moral principles in the same way as they validate or invalidate any other kind of principles (Simpson 2009; Smith 2006).
 
3
This happens automatically once a principle has been identified.
 
Literature
go back to reference Bowie, N. E. (2009). How empirical research in human cognition does and does not affect philosophical ethics. Journal of Business Ethics, 88, 635–643.CrossRef Bowie, N. E. (2009). How empirical research in human cognition does and does not affect philosophical ethics. Journal of Business Ethics, 88, 635–643.CrossRef
go back to reference Cushman, F., Young, L., & Hauser, M. (2006). The role of conscious reasoning and intuition in moral judgment: Testing three principles of harm. Psychological Science, 17(12), 1082–1089.CrossRef Cushman, F., Young, L., & Hauser, M. (2006). The role of conscious reasoning and intuition in moral judgment: Testing three principles of harm. Psychological Science, 17(12), 1082–1089.CrossRef
go back to reference Dane, E., & Pratt, M. G. (2007). Exploring the role of intuition in managerial decision making. Academy of Management Review, 32(1), 33–54.CrossRef Dane, E., & Pratt, M. G. (2007). Exploring the role of intuition in managerial decision making. Academy of Management Review, 32(1), 33–54.CrossRef
go back to reference DesJardins, J. (2006). An introduction to business ethics. New York: McGraw Hill. DesJardins, J. (2006). An introduction to business ethics. New York: McGraw Hill.
go back to reference Donaldson, T., & Dunfee, T. W. (1994). Toward a unified conception of business ethics: Integrative social contracts theory. Academy of Management Review, 19(2), 252–284. Donaldson, T., & Dunfee, T. W. (1994). Toward a unified conception of business ethics: Integrative social contracts theory. Academy of Management Review, 19(2), 252–284.
go back to reference Ferrell, O., Fraedrich, J., & Ferrell, L. (2005). Business ethics: Ethical decision making and cases. Boston: Houghton Mifflin. Ferrell, O., Fraedrich, J., & Ferrell, L. (2005). Business ethics: Ethical decision making and cases. Boston: Houghton Mifflin.
go back to reference Foot, P. (2001). Natural goodness. Oxford: Clarendon Press (quoted in Smith, 2006, p. 2). Foot, P. (2001). Natural goodness. Oxford: Clarendon Press (quoted in Smith, 2006, p. 2).
go back to reference Frederiksen, C. S. (2010). The relation between policies concerning corporate social responsibility (CSR) and philosophical moral theories—an empirical investigation. Journal of Business Ethics, 93, 357–371.CrossRef Frederiksen, C. S. (2010). The relation between policies concerning corporate social responsibility (CSR) and philosophical moral theories—an empirical investigation. Journal of Business Ethics, 93, 357–371.CrossRef
go back to reference Gaut, B. (1997). The structure of practical reason. In G. Cullity & B. Gaut (Eds.), Ethics and practical reason (pp. 161–188). Oxford: Clarendon Press. Gaut, B. (1997). The structure of practical reason. In G. Cullity & B. Gaut (Eds.), Ethics and practical reason (pp. 161–188). Oxford: Clarendon Press.
go back to reference Haidt, J. (2001). The emotional dog and its rational tail: A social intuitionist approach to moral judgment. Psychological Review, 108, 814–834.CrossRef Haidt, J. (2001). The emotional dog and its rational tail: A social intuitionist approach to moral judgment. Psychological Review, 108, 814–834.CrossRef
go back to reference Haidt, J., & Bjorklund, F. (2008). Social intuitionists reason, as normal part of conversation. In W. Sinnott-Armstrong (Ed.), Moral psychology, volume 2: The cognitive science of morality: Intuition and diversity. Cambridge, MA: MIT Press. Haidt, J., & Bjorklund, F. (2008). Social intuitionists reason, as normal part of conversation. In W. Sinnott-Armstrong (Ed.), Moral psychology, volume 2: The cognitive science of morality: Intuition and diversity. Cambridge, MA: MIT Press.
go back to reference Harung, H. (1993). More effective decisions through synergy of objective and subjective approaches. Management Decision, 31(7), 38–45.CrossRef Harung, H. (1993). More effective decisions through synergy of objective and subjective approaches. Management Decision, 31(7), 38–45.CrossRef
go back to reference Hunt, S., & Vitell, S. (1984). A general theory of marketing ethics. Journal of Macromarketing, 6, 5–16.CrossRef Hunt, S., & Vitell, S. (1984). A general theory of marketing ethics. Journal of Macromarketing, 6, 5–16.CrossRef
go back to reference Hursthouse, R. (1999). On virtue ethics. New York: Oxford University Press (quoted in Smith 2006, p. 2). Hursthouse, R. (1999). On virtue ethics. New York: Oxford University Press (quoted in Smith 2006, p. 2).
go back to reference Jensen, M. C. (2002). Value maximization, stakeholder theory, and the corporate objective function. Business Ethics Quarterly, 2(2), 235–256.CrossRef Jensen, M. C. (2002). Value maximization, stakeholder theory, and the corporate objective function. Business Ethics Quarterly, 2(2), 235–256.CrossRef
go back to reference Jones, T. (1991). Ethical decision making by individuals in organizations: An issue-contingent model. Academy of Management Review, 16, 366–395. Jones, T. (1991). Ethical decision making by individuals in organizations: An issue-contingent model. Academy of Management Review, 16, 366–395.
go back to reference Khatri, N., & Ng, H. A. (2000). The role of intuition in strategic decision making. Human Relations, 53(1), 57–86.CrossRef Khatri, N., & Ng, H. A. (2000). The role of intuition in strategic decision making. Human Relations, 53(1), 57–86.CrossRef
go back to reference Klein, G. (2001). Sources of power: How people make decisions. Cambridge, MA: MIT Press. Klein, G. (2001). Sources of power: How people make decisions. Cambridge, MA: MIT Press.
go back to reference Klein, G. (2003). Power of intuition. New York: Doubleday. Klein, G. (2003). Power of intuition. New York: Doubleday.
go back to reference Kohlberg, L. (1973). The claim to moral adequacy of a highest stage of moral judgment. Journal of Philosophy, 70(18), 630–646.CrossRef Kohlberg, L. (1973). The claim to moral adequacy of a highest stage of moral judgment. Journal of Philosophy, 70(18), 630–646.CrossRef
go back to reference Korsgaard, C. (1996). The sources of normativity. New York: Cambridge University Press.CrossRef Korsgaard, C. (1996). The sources of normativity. New York: Cambridge University Press.CrossRef
go back to reference Lieberman, M., Gaunt, R., Gilbert, D., & Trope, Y. (2002). Reflexion and reflection: A social cognitive neuroscience approach to attributional inference. In M. Zanna (Ed.), Advances in experimental social psychology (pp. 199–249). New York: Academic Press. Lieberman, M., Gaunt, R., Gilbert, D., & Trope, Y. (2002). Reflexion and reflection: A social cognitive neuroscience approach to attributional inference. In M. Zanna (Ed.), Advances in experimental social psychology (pp. 199–249). New York: Academic Press.
go back to reference Locke, E. A. (2000). The prime movers: Traits of the great wealth creators. New York: AMACOM. Locke, E. A. (2000). The prime movers: Traits of the great wealth creators. New York: AMACOM.
go back to reference Locke, E. A. (2002). The epistemological side of teaching management: Teaching through principles. Academy of Management Learning and Education, 1, 195–205.CrossRef Locke, E. A. (2002). The epistemological side of teaching management: Teaching through principles. Academy of Management Learning and Education, 1, 195–205.CrossRef
go back to reference Locke, E. A. (2006). Business ethics: A way out of the morass. Academy of Management Learning & Education, 5, 324–332.CrossRef Locke, E. A. (2006). Business ethics: A way out of the morass. Academy of Management Learning & Education, 5, 324–332.CrossRef
go back to reference Maitland, I. (2002). The human face of self-interest. Journal of Business Ethics, 38, 3–17.CrossRef Maitland, I. (2002). The human face of self-interest. Journal of Business Ethics, 38, 3–17.CrossRef
go back to reference Miner, M., & Petocz, A. (2003). Moral theory in ethical decision making: Problems, clarification and recommendations from a psychological perspective. Journal of Business Ethics, 42, 11–25.CrossRef Miner, M., & Petocz, A. (2003). Moral theory in ethical decision making: Problems, clarification and recommendations from a psychological perspective. Journal of Business Ethics, 42, 11–25.CrossRef
go back to reference Moore, G. (1903/1951). Principia ethica. Cambridge: Cambridge University Press. Moore, G. (1903/1951). Principia ethica. Cambridge: Cambridge University Press.
go back to reference O’Fallon, M. J., & Butterfield, K. D. (2005). A review of the empirical ethical decision-making literature: 1996–2003. Journal of Business Ethics, 59, 375–413.CrossRef O’Fallon, M. J., & Butterfield, K. D. (2005). A review of the empirical ethical decision-making literature: 1996–2003. Journal of Business Ethics, 59, 375–413.CrossRef
go back to reference Oliver, D., & Roos, J. (2005). Decision-making in high-velocity environments: The importance of guiding principles. Organization Studies, 26(6), 889–913.CrossRef Oliver, D., & Roos, J. (2005). Decision-making in high-velocity environments: The importance of guiding principles. Organization Studies, 26(6), 889–913.CrossRef
go back to reference Peikoff, L. (1989). Why should one act on principle? Intellectual Activist, 4(20), 2–6. Peikoff, L. (1989). Why should one act on principle? Intellectual Activist, 4(20), 2–6.
go back to reference Peikoff, L. (1991). Objectivism: The philosophy of Ayn Rand. New York: Dutton. Peikoff, L. (1991). Objectivism: The philosophy of Ayn Rand. New York: Dutton.
go back to reference Pondy, L. R. (1983). The union of rationality and intuition in management action. In S. Shrivastava & associates (Eds.), The executive mind. San Francisco: Jossey-Bass. Pondy, L. R. (1983). The union of rationality and intuition in management action. In S. Shrivastava & associates (Eds.), The executive mind. San Francisco: Jossey-Bass.
go back to reference Premeaux, S. (2004). The current link between management behavior and ethical philosophy. Journal of Business Ethics, 52, 269–278.CrossRef Premeaux, S. (2004). The current link between management behavior and ethical philosophy. Journal of Business Ethics, 52, 269–278.CrossRef
go back to reference Puris, M. (1999). Comeback: How seven straight-shooting CEOs turned around troubled companies. New York: Random House. Puris, M. (1999). Comeback: How seven straight-shooting CEOs turned around troubled companies. New York: Random House.
go back to reference Rand, A. (1964). The objectivist ethics. In A. Rand (Ed.), The virtue of selfishness (pp. 13–35). New York: Signet/Penguin. Rand, A. (1964). The objectivist ethics. In A. Rand (Ed.), The virtue of selfishness (pp. 13–35). New York: Signet/Penguin.
go back to reference Rand, A. (1990). Introduction to objectivist epistemology. Expanded second edition. New York: Meridian. Rand, A. (1990). Introduction to objectivist epistemology. Expanded second edition. New York: Meridian.
go back to reference Rest, J. (1986). Moral development: Advances in research and theory. New York: Praeger. Rest, J. (1986). Moral development: Advances in research and theory. New York: Praeger.
go back to reference Reynolds, S. J. (2006). A neurocognitive model of the ethical decision-making process: Implications for study and practice. Journal of Applied Psychology, 91(4), 737–748.CrossRef Reynolds, S. J. (2006). A neurocognitive model of the ethical decision-making process: Implications for study and practice. Journal of Applied Psychology, 91(4), 737–748.CrossRef
go back to reference Salvador, R., & Folger, R. G. (2009). Business ethics and the brain. Business Ethics Quarterly, 19(1), 1–31. Salvador, R., & Folger, R. G. (2009). Business ethics and the brain. Business Ethics Quarterly, 19(1), 1–31.
go back to reference Simon, H. A. (1987). Making management decisions: The role of intuition and emotion. Academy of Management Executive, 1(1), 57–64.CrossRef Simon, H. A. (1987). Making management decisions: The role of intuition and emotion. Academy of Management Executive, 1(1), 57–64.CrossRef
go back to reference Simpson, B. P. (2009). Wealth and income inequity: An economic and ethical analysis. Journal of Business Ethics, 89, 525–538.CrossRef Simpson, B. P. (2009). Wealth and income inequity: An economic and ethical analysis. Journal of Business Ethics, 89, 525–538.CrossRef
go back to reference Singer, A. E. (2010). Integrating ethics and strategy: A pragmatic approach. Journal of Business Ethics, 92, 479–491.CrossRef Singer, A. E. (2010). Integrating ethics and strategy: A pragmatic approach. Journal of Business Ethics, 92, 479–491.CrossRef
go back to reference Smith, T. (2000). Viable values: The study of life as the root and reward of morality. Lanham, MD: Rowman Littlefield. Smith, T. (2000). Viable values: The study of life as the root and reward of morality. Lanham, MD: Rowman Littlefield.
go back to reference Smith, T. (2006). The virtuous egoist: Ayn Rand’s normative ethics. New York: Cambridge University Press. Smith, T. (2006). The virtuous egoist: Ayn Rand’s normative ethics. New York: Cambridge University Press.
go back to reference Sonenshein, S. (2007). The role of construction, intuition and justification in responding to ethical issues at work: The sensemaking-intuition model. Academy of Management Review, 32, 1022–1040.CrossRef Sonenshein, S. (2007). The role of construction, intuition and justification in responding to ethical issues at work: The sensemaking-intuition model. Academy of Management Review, 32, 1022–1040.CrossRef
go back to reference Tichy, N. M., & Bennis, W. G. (2007). Judgment: How winning leaders make great calls. New York: Portfolio/Penguin. Tichy, N. M., & Bennis, W. G. (2007). Judgment: How winning leaders make great calls. New York: Portfolio/Penguin.
go back to reference Toffler, B. L. (2003). Final accounting: Ambition, greed and the fall of Arthur Andersen. New York: Broadway Books. Toffler, B. L. (2003). Final accounting: Ambition, greed and the fall of Arthur Andersen. New York: Broadway Books.
go back to reference Treviño, L., & Youngblood, S. (1990). Bad apples in bad barrels: A causal analysis of ethical decision-making behavior. Journal of Applied Psychology, 75, 378–385.CrossRef Treviño, L., & Youngblood, S. (1990). Bad apples in bad barrels: A causal analysis of ethical decision-making behavior. Journal of Applied Psychology, 75, 378–385.CrossRef
go back to reference Woiceshyn, J. (2009). Lessons from “Good Minds”: How CEOs use intuition, analysis and guiding principles to make strategic decisions. Long Range Planning, 42(3), 277–319. Woiceshyn, J. (2009). Lessons from “Good Minds”: How CEOs use intuition, analysis and guiding principles to make strategic decisions. Long Range Planning, 42(3), 277–319.
Metadata
Title
A Model for Ethical Decision Making in Business: Reasoning, Intuition, and Rational Moral Principles
Author
Jaana Woiceshyn
Publication date
01-12-2011
Publisher
Springer Netherlands
Published in
Journal of Business Ethics / Issue 3/2011
Print ISSN: 0167-4544
Electronic ISSN: 1573-0697
DOI
https://doi.org/10.1007/s10551-011-0910-1

Other articles of this Issue 3/2011

Journal of Business Ethics 3/2011 Go to the issue

Premium Partner