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Published in: Information Systems and e-Business Management 3/2005

01-10-2005 | Original Article

A unified framework for managing Web-based services

Authors: Fu-ren Lin, Michael J. Shaw, Michael Y. Chuang

Published in: Information Systems and e-Business Management | Issue 3/2005

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Abstract

The emergence of Web technologies enables a variety of Web-based service applications, which can be examined from business process integration, supply chain management, and knowledge management perspectives. To categorize existing Web-based services while foreseeing potential new types, a unified view is needed to represent the structures and processes of Web-based services. This paper proposes a general framework to identify essential structures and operations of Web-based services, and then models these components. We articulate the framework with Web technologies, such as Web service and semantic Web, multi-agent and peer-to-peer, and Web information retrieval and mining. Two comprehensive examples in insurance and knowledge services are used to elaborate the use of Web-based service framework in fulfilling business processes. This study synthesizes essential structures and processes of Web-based services to build a framework for researchers and practitioners to develop Web-based services and techniques.

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Metadata
Title
A unified framework for managing Web-based services
Authors
Fu-ren Lin
Michael J. Shaw
Michael Y. Chuang
Publication date
01-10-2005
Publisher
Springer-Verlag
Published in
Information Systems and e-Business Management / Issue 3/2005
Print ISSN: 1617-9846
Electronic ISSN: 1617-9854
DOI
https://doi.org/10.1007/s10257-005-0019-0

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