2015 | OriginalPaper | Chapter
Alleviating the Negative Effect of Up and Downvoting on Help Seeking in MOOC Discussion Forums
Authors : Iris Howley, Gaurav Tomar, Diyi Yang, Oliver Ferschke, Carolyn Penstein Rosé
Published in: Artificial Intelligence in Education
Publisher: Springer International Publishing
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Through the lens of Expectancy Value Theory, we examine the effect of help giver badges, information about helper expertise, and up- and downvoting on help seeking in a MOOC discussion forum. Results show that badges alleviated the negative impact on help seeking introduced by up- and downvoting.