Skip to main content
Top

2016 | OriginalPaper | Chapter

Assessing Graphical Robot Aids for Interactive Co-working

Authors : Iveta Eimontaite, Ian Gwilt, David Cameron, Jonathan M. Aitken, Joe Rolph, Saeid Mokaram, James Law

Published in: Advances in Ergonomics of Manufacturing: Managing the Enterprise of the Future

Publisher: Springer International Publishing

Activate our intelligent search to find suitable subject content or patents.

search-config
loading …

Abstract

The shift towards more collaborative working between humans and robots increases the need for improved interfaces. Alongside robust measures to ensure safety and task performance, humans need to gain the confidence in robot co-operators to enable true collaboration. This research investigates how graphical signage can support human–robot co-working, with the intention of increased productivity. Participants are required to co-work with a KUKA iiwa lightweight manipulator on a manufacturing task. The three conditions in the experiment differ in the signage presented to the participants—signage relevant to the task, irrelevant to the task, or no signage. A change between three conditions is expected in anxiety and negative attitudes towards robots; error rate; response time; and participants’ complacency, suggested by facial expressions. In addition to understanding how graphical languages can support human–robot co-working, this study provides a basis for further collaborative research to explore human–robot co-working in more detail.

Dont have a licence yet? Then find out more about our products and how to get one now:

Springer Professional "Wirtschaft+Technik"

Online-Abonnement

Mit Springer Professional "Wirtschaft+Technik" erhalten Sie Zugriff auf:

  • über 102.000 Bücher
  • über 537 Zeitschriften

aus folgenden Fachgebieten:

  • Automobil + Motoren
  • Bauwesen + Immobilien
  • Business IT + Informatik
  • Elektrotechnik + Elektronik
  • Energie + Nachhaltigkeit
  • Finance + Banking
  • Management + Führung
  • Marketing + Vertrieb
  • Maschinenbau + Werkstoffe
  • Versicherung + Risiko

Jetzt Wissensvorsprung sichern!

Springer Professional "Technik"

Online-Abonnement

Mit Springer Professional "Technik" erhalten Sie Zugriff auf:

  • über 67.000 Bücher
  • über 390 Zeitschriften

aus folgenden Fachgebieten:

  • Automobil + Motoren
  • Bauwesen + Immobilien
  • Business IT + Informatik
  • Elektrotechnik + Elektronik
  • Energie + Nachhaltigkeit
  • Maschinenbau + Werkstoffe




 

Jetzt Wissensvorsprung sichern!

Springer Professional "Wirtschaft"

Online-Abonnement

Mit Springer Professional "Wirtschaft" erhalten Sie Zugriff auf:

  • über 67.000 Bücher
  • über 340 Zeitschriften

aus folgenden Fachgebieten:

  • Bauwesen + Immobilien
  • Business IT + Informatik
  • Finance + Banking
  • Management + Führung
  • Marketing + Vertrieb
  • Versicherung + Risiko




Jetzt Wissensvorsprung sichern!

Footnotes
1
Though care must be taken in designing signage to reduce ambiguity in interpretation [3].
 
Literature
1.
go back to reference Ososky, S., Schuster, D., Phillips, E., Jentsch, F.G.: Building appropriate trust in human-robot teams. In: 2013 AAAI Spring Symposium Series (2013) Ososky, S., Schuster, D., Phillips, E., Jentsch, F.G.: Building appropriate trust in human-robot teams. In: 2013 AAAI Spring Symposium Series (2013)
2.
go back to reference Chan, A.H.S., Ng, A.W.Y.: Investigation of guessability of industrial safety signs: effects of prospective-user factors and cognitive sign features. Int. J. Ind. Ergon. 40, 689–697 (2010)CrossRef Chan, A.H.S., Ng, A.W.Y.: Investigation of guessability of industrial safety signs: effects of prospective-user factors and cognitive sign features. Int. J. Ind. Ergon. 40, 689–697 (2010)CrossRef
3.
go back to reference Frixione, M., Lombardi, A.: Street signs and Ikea instruction sheets: pragmatics and pictorial communication. Rev. Philos. Psychol. 6, 133–149 (2015)CrossRef Frixione, M., Lombardi, A.: Street signs and Ikea instruction sheets: pragmatics and pictorial communication. Rev. Philos. Psychol. 6, 133–149 (2015)CrossRef
4.
go back to reference Tang, C.-H., Wu, W.-T., Lin, C.-Y.: Using virtual reality to determine how emergency signs facilitate way-finding. Appl. Ergon. 40, 722–730 (2009)CrossRef Tang, C.-H., Wu, W.-T., Lin, C.-Y.: Using virtual reality to determine how emergency signs facilitate way-finding. Appl. Ergon. 40, 722–730 (2009)CrossRef
5.
go back to reference Vilar, E., Rebelo, F., Noriega, P.: Indoor human wayfinding performance using vertical and horizontal signage in virtual reality: indoor human wayfinding and virtual reality. Hum. Fact. Ergon. Manuf. Serv. Ind. 24, 601–615 (2014)CrossRef Vilar, E., Rebelo, F., Noriega, P.: Indoor human wayfinding performance using vertical and horizontal signage in virtual reality: indoor human wayfinding and virtual reality. Hum. Fact. Ergon. Manuf. Serv. Ind. 24, 601–615 (2014)CrossRef
6.
go back to reference Bahar, G., Masliah, M., Wolff, R., Park, P.: Desktop reference for crash reduction factors (2007) Bahar, G., Masliah, M., Wolff, R., Park, P.: Desktop reference for crash reduction factors (2007)
7.
go back to reference Laughery, K.R.: Safety communications: warnings. Appl. Ergon. 37, 467–478 (2006)CrossRef Laughery, K.R.: Safety communications: warnings. Appl. Ergon. 37, 467–478 (2006)CrossRef
8.
go back to reference Chen, R., Wang, X., Hou, L.: Augmented reality for collaborative assembly design in manufacturing sector. Virtual Technol. Bus. Ind. Appl. Innov. Synerg. Approaches. 105 (2010) Chen, R., Wang, X., Hou, L.: Augmented reality for collaborative assembly design in manufacturing sector. Virtual Technol. Bus. Ind. Appl. Innov. Synerg. Approaches. 105 (2010)
9.
go back to reference Tufte, E.R.: The Visual Display of Quantitative Information. Graphics Press, Connecticut (1993) Tufte, E.R.: The Visual Display of Quantitative Information. Graphics Press, Connecticut (1993)
10.
go back to reference Ben-Bassat, T., Shinar, D.: Ergonomic guidelines for traffic sign design increase sign comprehension. Hum. Factors J. Hum. Factors Ergon. Soc. 48, 182–195 (2006)CrossRef Ben-Bassat, T., Shinar, D.: Ergonomic guidelines for traffic sign design increase sign comprehension. Hum. Factors J. Hum. Factors Ergon. Soc. 48, 182–195 (2006)CrossRef
11.
go back to reference Lamont, D., Kenyon, S., Lyons, G.: Dyslexia and mobility-related social exclusion: the role of travel information provision. J. Transp. Geogr. 26, 147–157 (2013)CrossRef Lamont, D., Kenyon, S., Lyons, G.: Dyslexia and mobility-related social exclusion: the role of travel information provision. J. Transp. Geogr. 26, 147–157 (2013)CrossRef
12.
go back to reference Mills, M.E., Sullivan, K.: The importance of information giving for patients newly diagnosed with cancer: a review of the literature. J. Clin. Nurs. 8, 631–642 (1999)CrossRef Mills, M.E., Sullivan, K.: The importance of information giving for patients newly diagnosed with cancer: a review of the literature. J. Clin. Nurs. 8, 631–642 (1999)CrossRef
13.
go back to reference Little, P., Doward, M., Warner, G., Moore, M., Stephens, K., Senior, J., Kendrick, T.: Randomised controlled trial of effect of leaflets to empower patients in consultations in primary care. BMJ 328, 441 (2004)CrossRef Little, P., Doward, M., Warner, G., Moore, M., Stephens, K., Senior, J., Kendrick, T.: Randomised controlled trial of effect of leaflets to empower patients in consultations in primary care. BMJ 328, 441 (2004)CrossRef
14.
go back to reference Ussher, J., Kirsten, L., Butow, P., Sandoval, M.: What do cancer support groups provide which other supportive relationships do not? The experience of peer support groups for people with cancer. Soc. Sci. Med. 62, 2565–2576 (2006)CrossRef Ussher, J., Kirsten, L., Butow, P., Sandoval, M.: What do cancer support groups provide which other supportive relationships do not? The experience of peer support groups for people with cancer. Soc. Sci. Med. 62, 2565–2576 (2006)CrossRef
15.
go back to reference Lautizi, M., Laschinger, H.K.S., Ravazzolo, S.: Workplace empowerment, job satisfaction and job stress among Italian mental health nurses: an exploratory study. J. Nurs. Manag. 17, 446–452 (2009)CrossRef Lautizi, M., Laschinger, H.K.S., Ravazzolo, S.: Workplace empowerment, job satisfaction and job stress among Italian mental health nurses: an exploratory study. J. Nurs. Manag. 17, 446–452 (2009)CrossRef
16.
go back to reference Ozer, E.M., Bandura, A.: Mechanisms governing empowerment effects: a self-efficacy analysis. J. Pers. Soc. Psychol. 58, 472 (1990)CrossRef Ozer, E.M., Bandura, A.: Mechanisms governing empowerment effects: a self-efficacy analysis. J. Pers. Soc. Psychol. 58, 472 (1990)CrossRef
17.
go back to reference Pearson, L.C., Moomaw, W.: The relationship between teacher autonomy and stress, work satisfaction, empowerment, and professionalism. Educ. Res. Q. 29, 37 (2005) Pearson, L.C., Moomaw, W.: The relationship between teacher autonomy and stress, work satisfaction, empowerment, and professionalism. Educ. Res. Q. 29, 37 (2005)
18.
go back to reference Mathews, A., Mackintosh, B.: A cognitive model of selective processing in anxiety. Cogn. Ther. Res. 22, 539–560 (1998)CrossRef Mathews, A., Mackintosh, B.: A cognitive model of selective processing in anxiety. Cogn. Ther. Res. 22, 539–560 (1998)CrossRef
19.
go back to reference Kenworthy, J.B., Jones, J.: The roles of group importance and anxiety in predicting depersonalized ingroup trust. Group Process. Intergroup Relat. 12, 227–239 (2009)CrossRef Kenworthy, J.B., Jones, J.: The roles of group importance and anxiety in predicting depersonalized ingroup trust. Group Process. Intergroup Relat. 12, 227–239 (2009)CrossRef
20.
go back to reference Balliet, D., Van Lange, P.A.M.: Trust, conflict, and cooperation: a meta-analysis. Psychol. Bull. 139, 1090–1112 (2013)CrossRef Balliet, D., Van Lange, P.A.M.: Trust, conflict, and cooperation: a meta-analysis. Psychol. Bull. 139, 1090–1112 (2013)CrossRef
21.
go back to reference King-Casas, B.: Getting to know you: reputation and trust in a two-person economic exchange. Science 308, 78–83 (2005)CrossRef King-Casas, B.: Getting to know you: reputation and trust in a two-person economic exchange. Science 308, 78–83 (2005)CrossRef
22.
go back to reference van’t Wout, M., Sanfey, A.G.: Friend or foe: the effect of implicit trustworthiness judgments in social decision-making. Cognition. 108, 796–803 (2008) van’t Wout, M., Sanfey, A.G.: Friend or foe: the effect of implicit trustworthiness judgments in social decision-making. Cognition. 108, 796–803 (2008)
23.
go back to reference Cameron, D., Aitken, J.M., Collins, E.C., Boorman, L., Chua, A., Fernando, S., McAree, O., Martinez-Hernandez, U., Law, J.: Framing Factors: The Importance of Context and the Individual in Understanding Trust in Human-Robot Interaction (2015) Cameron, D., Aitken, J.M., Collins, E.C., Boorman, L., Chua, A., Fernando, S., McAree, O., Martinez-Hernandez, U., Law, J.: Framing Factors: The Importance of Context and the Individual in Understanding Trust in Human-Robot Interaction (2015)
24.
go back to reference Hancock, P.A., Billings, D.R., Schaefer, K.E., Chen, J.Y.C., de Visser, E.J., Parasuraman, R.: A meta-analysis of factors affecting trust in human-robot interaction. Hum. Factors J. Hum. Factors Ergon. Soc. 53, 517–527 (2011)CrossRef Hancock, P.A., Billings, D.R., Schaefer, K.E., Chen, J.Y.C., de Visser, E.J., Parasuraman, R.: A meta-analysis of factors affecting trust in human-robot interaction. Hum. Factors J. Hum. Factors Ergon. Soc. 53, 517–527 (2011)CrossRef
25.
go back to reference Thorvald, P., Lindblom, J.: Initial development of a cognitive load assessment Tool. In: The 5th AHFE International Conference on Applied Human Factors and Ergonomics, AHFE, pp. 223–232. 19–23 July 2014, Krakow, Poland (2014) Thorvald, P., Lindblom, J.: Initial development of a cognitive load assessment Tool. In: The 5th AHFE International Conference on Applied Human Factors and Ergonomics, AHFE, pp. 223–232. 19–23 July 2014, Krakow, Poland (2014)
26.
go back to reference Moreno-Jiménez, B., Rodríguez-Carvajal, R., Garrosa Hernández, E., Morante Benadero, M.A., et al.: Terminal versus non-terminal care in physician burnout: the role of decision-making processes and attitudes to death. Salud Ment. 31, 93–101 (2008) Moreno-Jiménez, B., Rodríguez-Carvajal, R., Garrosa Hernández, E., Morante Benadero, M.A., et al.: Terminal versus non-terminal care in physician burnout: the role of decision-making processes and attitudes to death. Salud Ment. 31, 93–101 (2008)
27.
go back to reference Stafford, R.Q., Broadbent, E., Jayawardena, C., Unger, U., Kuo, I.H., Igic, A., Wong, R., Kerse, N., Watson, C., MacDonald, B.A.: Improved robot attitudes and emotions at a retirement home after meeting a robot. In: RO-MAN, 2010 IEEE. pp. 82–87 (2010) Stafford, R.Q., Broadbent, E., Jayawardena, C., Unger, U., Kuo, I.H., Igic, A., Wong, R., Kerse, N., Watson, C., MacDonald, B.A.: Improved robot attitudes and emotions at a retirement home after meeting a robot. In: RO-MAN, 2010 IEEE. pp. 82–87 (2010)
28.
go back to reference Nomura, T., Shintani, T., Fujii, K., Hokabe, K.: Experimental investigation of relationships between anxiety, negative attitudes, and allowable distance of robots. In: Proceedings of the 2nd IASTED International Conference on Human Computer Interaction, pp. 13–18. ACTA Press, Chamonix, France. Citeseer (2007) Nomura, T., Shintani, T., Fujii, K., Hokabe, K.: Experimental investigation of relationships between anxiety, negative attitudes, and allowable distance of robots. In: Proceedings of the 2nd IASTED International Conference on Human Computer Interaction, pp. 13–18. ACTA Press, Chamonix, France. Citeseer (2007)
29.
go back to reference Muir, B.M.: Trust between humans and machines, and the design of decision aids. Int. J. Man-Mach. Stud. 27, 527–539 (1987)MathSciNetCrossRef Muir, B.M.: Trust between humans and machines, and the design of decision aids. Int. J. Man-Mach. Stud. 27, 527–539 (1987)MathSciNetCrossRef
30.
go back to reference ISO 3864-1: Graphical Symbols—Safety Colours and Safety Signs—Part 1: Design Principles for Safety Signs and Safety Markings. Downloaded at 2016-01-08 ISO 3864-1: Graphical Symbols—Safety Colours and Safety Signs—Part 1: Design Principles for Safety Signs and Safety Markings. Downloaded at 2016-01-08
31.
go back to reference Nomura, T., Suzuki, T., Kanda, T., Kato, K.: Measurement of negative attitudes toward robots. Interact. Stud. 7, 437–454 (2006)CrossRef Nomura, T., Suzuki, T., Kanda, T., Kato, K.: Measurement of negative attitudes toward robots. Interact. Stud. 7, 437–454 (2006)CrossRef
32.
go back to reference Nomura, T., Suzuki, T., Kanda, T., Kato, K.: Measurement of anxiety toward robots. In: The 15th IEEE International Symposium on Robot and Human Interactive Communication, ROMAN 2006, IEEE, pp. 372–377 (2006) Nomura, T., Suzuki, T., Kanda, T., Kato, K.: Measurement of anxiety toward robots. In: The 15th IEEE International Symposium on Robot and Human Interactive Communication, ROMAN 2006, IEEE, pp. 372–377 (2006)
33.
go back to reference Nicholson, N., Soane, E., Fenton-O’Creevy, M., Willman, P.: Personality and domain-specific risk taking. J. Risk Res. 8, 157–176 (2005)CrossRef Nicholson, N., Soane, E., Fenton-O’Creevy, M., Willman, P.: Personality and domain-specific risk taking. J. Risk Res. 8, 157–176 (2005)CrossRef
34.
go back to reference MacDorman, K.F., Vasudevan, S.K., Ho, C.-C.: Does Japan really have robot mania? Comparing attitudes by implicit and explicit measures. AI Soc. 23, 485–510 (2009)CrossRef MacDorman, K.F., Vasudevan, S.K., Ho, C.-C.: Does Japan really have robot mania? Comparing attitudes by implicit and explicit measures. AI Soc. 23, 485–510 (2009)CrossRef
35.
go back to reference Galea, E., Xie, H., Lawrence, P.: Experimental and survey studies on the effectiveness of dynamic signage systems. Fire Saf. Sci. 11, 1129–1143 (2014)CrossRef Galea, E., Xie, H., Lawrence, P.: Experimental and survey studies on the effectiveness of dynamic signage systems. Fire Saf. Sci. 11, 1129–1143 (2014)CrossRef
36.
go back to reference Lewinski, P., den Uyl, T.M., Butler, C.: Automated facial coding: validation of basic emotions and FACS AUs in FaceReader. J. Neurosci. Psychol. Econ. 7, 227–236 (2014)CrossRef Lewinski, P., den Uyl, T.M., Butler, C.: Automated facial coding: validation of basic emotions and FACS AUs in FaceReader. J. Neurosci. Psychol. Econ. 7, 227–236 (2014)CrossRef
37.
go back to reference Simpson, S.A., Wadsworth, E.J.K., Moss, S.C., Smith, A.P.: Minor injuries, cognitive failures and accidents at work: incidence and associated features. Occup. Med. 55, 99–108 (2005)CrossRef Simpson, S.A., Wadsworth, E.J.K., Moss, S.C., Smith, A.P.: Minor injuries, cognitive failures and accidents at work: incidence and associated features. Occup. Med. 55, 99–108 (2005)CrossRef
Metadata
Title
Assessing Graphical Robot Aids for Interactive Co-working
Authors
Iveta Eimontaite
Ian Gwilt
David Cameron
Jonathan M. Aitken
Joe Rolph
Saeid Mokaram
James Law
Copyright Year
2016
DOI
https://doi.org/10.1007/978-3-319-41697-7_21

Premium Partner