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Towards an Affective Self-Service Agent Read chapter Read first chapter

2013 | OriginalPaper | Chapter

Balancing Complex Page Modeling and Usability for Rich Internet Applications

Authors : Andrea Pandurino, Luca Mainetti, Davide Bolchini, Roberto Paiano

Published in: Proceedings of the Third International Conference on Intelligent Human Computer Interaction (IHCI 2011), Prague, Czech Republic, August, 2011

Publisher: Springer Berlin Heidelberg

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Abstract

The growth of Rich Internet Applications (RIAs) calls for new conceptual tools that enable designers and web engineers to model and keep under control the design complexity unleashed by innovative interaction (with increasing communication potential) and carefully consider the impact of the design decisions on the optimal flow of the user experience. Based on the theory of Situational Awareness, in this paper we illustrate how 5 major “interface demons” are particularly relevant for RIA engineering and undermine an effective dialogue between users and RIA interfaces. From this analysis, we propose a set of conceptual design primitives (Rich-IDM) to enable designers and web engineers to characterize the complex components of RIA models and take design decisions which meet both usability and communication requirements.

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Metadata
Title
Balancing Complex Page Modeling and Usability for Rich Internet Applications
Authors
Andrea Pandurino
Luca Mainetti
Davide Bolchini
Roberto Paiano
Copyright Year
2013
Publisher
Springer Berlin Heidelberg
Book
Proceedings of the Third International Conference on Intelligent Human Computer Interaction (IHCI 2011), Prague, Czech Republic, August, 2011

Print ISBN: 978-3-642-31602-9

Electronic ISBN: 978-3-642-31603-6

Copyright Year: 2013

DOI
https://doi.org/10.1007/978-3-642-31603-6_2

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