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Published in: Employee Responsibilities and Rights Journal 2/2017

16-02-2017

Banking Employees’ Perceptions of Corporate Social Responsibility, Value-Fit Commitment, and Turnover Intentions: Ethics as Social Glue and Attachment

Authors: Sean Valentine, Lynn Godkin

Published in: Employee Responsibilities and Rights Journal | Issue 2/2017

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Abstract

Evidence suggests that efforts to improve corporate ethics and social responsibility are associated with enhanced work attitudes, but the nature of these relationships is still subject to investigation. Consequently, this study determines the degree to which perceptions of corporate social responsibility are related to individuals’ value-fit commitment and turnover intentions (both employee-reported and manager-reported). Information was obtained from subjects employed in a southern regional branch of a national banking and financial services institution. Two unique self-report questionnaires were developed to collect information from managers and employees, resulting in ninety-two matched pairs of forms. Mediation analysis indicated that perceived corporate social responsibility was associated with increased value-fit commitment, and that value-fit commitment was negatively related to employee-reported and manager-reported turnover intentions. The presence of full mediation was identified in both frameworks. These findings present a number of important managerial and research implications, which are discussed in this study.

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Footnotes
1
Despite conceptual similarities among the many definitions of organizational commitment (attitudinal, affective, etc.), this study relied on an attitude-based definition (and measure) of commitment based primarily on the work of Porter et al. (1974) and Mowday et al. (1979, 1982).
 
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Metadata
Title
Banking Employees’ Perceptions of Corporate Social Responsibility, Value-Fit Commitment, and Turnover Intentions: Ethics as Social Glue and Attachment
Authors
Sean Valentine
Lynn Godkin
Publication date
16-02-2017
Publisher
Springer US
Published in
Employee Responsibilities and Rights Journal / Issue 2/2017
Print ISSN: 0892-7545
Electronic ISSN: 1573-3378
DOI
https://doi.org/10.1007/s10672-017-9290-8