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2017 | OriginalPaper | Chapter

Barriers and Enablers to Supply Chain Knowledge Sharing and Learning Using Social Media

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Abstract

This research looks at the idea of interactive supplier social networks (SSN’s), a novel and comparatively unexplored area in the field of supply chain management. The paper aims to understand the motivations prompting suppliers in a horizontal supply chain to share knowledge within a supplier network. A social constructionist perspective is employed to explore the factors that motivate/prevent engagement in knowledge sharing using social media tools from a customer and supplier’s perspective across an insurance supply chain. The findings reveal corporate and industrial culture, work routines, technology, and a high regulatory environment can have a limiting effect on the generation of voluntary engagement in knowledge sharing between organizations and their supply chains in this sector.

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Metadata
Title
Barriers and Enablers to Supply Chain Knowledge Sharing and Learning Using Social Media
Author
Susan B. Grant
Copyright Year
2017
DOI
https://doi.org/10.1007/978-3-319-57078-5_36

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