2004 | OriginalPaper | Chapter
Business Process Automation — Combining Best and Next Practices
Authors : Mathias Kirchmer, August-Wilhelm Scheer
Published in: Business Process Automation
Publisher: Springer Berlin Heidelberg
Included in: Professional Book Archive
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In order to achieve constant growth and survive long term, enterprises have to innovate continuously. They therefore have to combine best and next business practices. Best practices ensure efficiency; next practices really lead to competitive advantages.Traditional business process automation solutions such as ERP, SCM or CRM systems focus on the implementation of best practices. Next-generation process automation allows the implementation of next practices at an economically acceptable cost level. This is possible through a flexible combination of business process definition and software application support. The appropriate software support is dynamically configured with the business processes definition as a basis so that it enables the execution of enterprise-specific processes.Business process models reflecting best and next practices drive the configuration of next-generation process automation solutions. They become the critical link between strategy and execution.