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Published in: International Review on Public and Nonprofit Marketing 3/2020

20-05-2020 | Original Article

Can a Multi-Criteria Methodology Fit with Non-Profit Institutions’ Decision-Making? An Application in a Spanish Non-Profit Association

Authors: Mercè Sala-Rios, Teresa Torres-Solé, Mariona Farré-Perdiguer

Published in: International Review on Public and Nonprofit Marketing | Issue 3/2020

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Abstract

The 2008 crisis occurred in Spain while the Social Economy was undergoing a process of development and transformation to meet growing demand. The new stage uncovered organizational inefficiency in the Social Economy’s institutions that might put at riskh8 their survival and highlighted new challenges that these organizations had to face. It was necessary to move towards a strategic model that would allow them to respond more swiftly and effectively to external shocks without renouncing the values and principles of the Social Economy. This paper analyzes the effects of the 2008 crisis on the institutions of the Spanish non-profit sector and suggests a methodology to help them decide between different affordable future strategies. We use a multi-criteria decision-making methodology to carry out a case study focused on a non-profit association, whose main goal is to take care of disabled people. We show how to help the association make decisions in an efficient, rigorous and democratic way.

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Appendix
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Footnotes
1
This study does not aim to deepen the current debate in the literature on the threshold of the different concepts. The following studies may, however, be of interest: Chaves and Monzón (2018); Monzón (2006); Monzón and Chaves (2016); Salamon and Sokolowski (2016).
 
2
In Etxano (2015) a bibliographical review of actual cases of application can be found.
 
3
The NMS data included in this section do not include businesses, professional and spots associations, churches, or trade unions and political parties.
 
4
In 2009 disabilities people unemployment rate doubled that of the people without disabilities and had been increasing since mid-2007. As in other collectives, the crisis increased the labor supply of the disabled people due to the rise in the number of families with all their members unemployed (Fernández 2016; Huete et al. 2009).
 
5
We have not included employment data from the Spanish Red Cross, ONCE, and Caritas due to their relatively high weight. If these were included, it would appear that employment had increased by more than nine thousand people (Plataforma ONG de Acción Social; Plataforma de Tercer Sector and eeaGrant. 2015).
 
6
Velasquez and Hester (2013) perform a literature review of MDM methods.
 
7
A literature review on ELECTRE and ELECTRE-based methods is included in Govindan and Jepsen (2016) or Kumar et al. (2018)
 
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Metadata
Title
Can a Multi-Criteria Methodology Fit with Non-Profit Institutions’ Decision-Making? An Application in a Spanish Non-Profit Association
Authors
Mercè Sala-Rios
Teresa Torres-Solé
Mariona Farré-Perdiguer
Publication date
20-05-2020
Publisher
Springer Berlin Heidelberg
Published in
International Review on Public and Nonprofit Marketing / Issue 3/2020
Print ISSN: 1865-1984
Electronic ISSN: 1865-1992
DOI
https://doi.org/10.1007/s12208-020-00249-0

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