Advertisement
Published in:
2007 | OriginalPaper | Chapter
Conversations for reflection
Augmenting Transitions and Transformations in Expertise
Author : Mark Aakhus
Published in: Rethinking Knowledge Management
Publisher: Springer Berlin Heidelberg
Activate our intelligent search to find suitable subject content or patents.
Select sections of text to find matching patents with Artificial Intelligence. powered by
Select sections of text to find additional relevant content using AI-assisted search. powered by
The challenge of augmenting transitions and transformations through technological design is addressed here by putting forward a model of Conversations for Reflection. This model helps deal with the practical problem of helping people develop their professional expertise. The model specifies procedural conditions that support the complex communicative activity of publicly testing private assumptions, surfacing dilemmas, and publicly discussing sensitive issues. This is illustrated by showing how the model informs two interventions that augment the development of expertise. The model follows from the theory of reflective practice, current understanding of accounting behavior in interaction, and the insights and recent developments in theory and research on the Language Action Perspective. The model, its rationale, and use illustrate an approach to understanding knowledge as a process.