Skip to main content
Top

2016 | OriginalPaper | Chapter

9. CSLSI Character: Emotional Awareness

Activate our intelligent search to find suitable subject content or patents.

search-config
loading …

Abstract

A high degree of CSLSI maturity requires emotional intelligence and the ability to identify and regulate the emotions in others and ourselves. It begins with our heartfelt desire to give a precious gift to others—our time and attention through the active listening process. The goal is to develop a high degree of emotional empathy. Conversely, the workplace is a powerful source of negative emotions such as guilt, shame, embarrassment, and humiliation that are linked to a pernicious spiritual stronghold, that of people pleasing and affirmation anxiety. This chapter summarizes the risk factors and the remedies for gaining victory over the various forms of the “fear of man.”

Dont have a licence yet? Then find out more about our products and how to get one now:

Springer Professional "Wirtschaft+Technik"

Online-Abonnement

Mit Springer Professional "Wirtschaft+Technik" erhalten Sie Zugriff auf:

  • über 102.000 Bücher
  • über 537 Zeitschriften

aus folgenden Fachgebieten:

  • Automobil + Motoren
  • Bauwesen + Immobilien
  • Business IT + Informatik
  • Elektrotechnik + Elektronik
  • Energie + Nachhaltigkeit
  • Finance + Banking
  • Management + Führung
  • Marketing + Vertrieb
  • Maschinenbau + Werkstoffe
  • Versicherung + Risiko

Jetzt Wissensvorsprung sichern!

Springer Professional "Wirtschaft"

Online-Abonnement

Mit Springer Professional "Wirtschaft" erhalten Sie Zugriff auf:

  • über 67.000 Bücher
  • über 340 Zeitschriften

aus folgenden Fachgebieten:

  • Bauwesen + Immobilien
  • Business IT + Informatik
  • Finance + Banking
  • Management + Führung
  • Marketing + Vertrieb
  • Versicherung + Risiko




Jetzt Wissensvorsprung sichern!

Literature
go back to reference Barbuto, J. E., & Wheeler, D. W. (2006). Scale development and construct clarification of servant leadership. Group & Organization Management, 31, 300–326.CrossRef Barbuto, J. E., & Wheeler, D. W. (2006). Scale development and construct clarification of servant leadership. Group & Organization Management, 31, 300–326.CrossRef
go back to reference Boone, L. W., & Makhani, S. (2012). Five necessary attitudes of a servant leader. Review of Business, 33(1), 83–96. Boone, L. W., & Makhani, S. (2012). Five necessary attitudes of a servant leader. Review of Business, 33(1), 83–96.
go back to reference Brown, B. (2012). Daring greatly: How the courage to be vulnerable transforms the way we live, love, parent and lead. New York: Gotham Book. Brown, B. (2012). Daring greatly: How the courage to be vulnerable transforms the way we live, love, parent and lead. New York: Gotham Book.
go back to reference Burns, D. D. (1999). The feeling good handbook (Rev. ed.). New York: Plume. Burns, D. D. (1999). The feeling good handbook (Rev. ed.). New York: Plume.
go back to reference Buser, T., & Peter, N. (2012). Multitasking. Experimental Economics, 15(4), 641–655.CrossRef Buser, T., & Peter, N. (2012). Multitasking. Experimental Economics, 15(4), 641–655.CrossRef
go back to reference Goleman, D. (1998). Working with emotional intelligence. New York: Bantam. Goleman, D. (1998). Working with emotional intelligence. New York: Bantam.
go back to reference Reichers, A. E., Wanous, J. P., & Austin, J. T. (1997). Understanding and managing cynicism about organizational change. The Academy of Management Executive, 11(1), 48–59. Reichers, A. E., Wanous, J. P., & Austin, J. T. (1997). Understanding and managing cynicism about organizational change. The Academy of Management Executive, 11(1), 48–59.
go back to reference Roberts, G. (2015). Christian scripture and human resource management: Building a path to Servant leadership through faith. New York: Palgrave Macmillan.CrossRef Roberts, G. (2015). Christian scripture and human resource management: Building a path to Servant leadership through faith. New York: Palgrave Macmillan.CrossRef
go back to reference Spears, L. (1998). Insights on leadership: Service, stewardship, spirit, and servant leadership. New York: John Wiley & Sons. Spears, L. (1998). Insights on leadership: Service, stewardship, spirit, and servant leadership. New York: John Wiley & Sons.
go back to reference Welch, E. T. (1997). When people are big and God is small. Phillipsburg: P & R Publishing. Welch, E. T. (1997). When people are big and God is small. Phillipsburg: P & R Publishing.
Metadata
Title
CSLSI Character: Emotional Awareness
Author
Gary Roberts
Copyright Year
2016
DOI
https://doi.org/10.1057/978-1-137-58981-1_9

Premium Partner