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2016 | OriginalPaper | Chapter

Current Challenges for UX Evaluation of Human-Robot Interaction

Authors : Jessica Lindblom, Rebecca Andreasson

Published in: Advances in Ergonomics of Manufacturing: Managing the Enterprise of the Future

Publisher: Springer International Publishing

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Abstract

The development of socially interactive robots is expected to have an increasing importance in everyday life for a growing number of people. For social robots to provide long-term added value to people’s lives, it is of major importance to stress the need for developing a positive user experience (UX). The human-centered view emphasizes various aspects including acceptance, usability, and credibility, as they emerge in the interaction between humans and robots. In current human-robot interaction (HRI) research, UX is reckoned to be important, but is often taken for granted. However, a positive user experience does not appear by itself but has to be systematically designed and evaluated. In this paper, we focus on the role and relevance of UX in HRI and present three challenges related to the evaluation of UX in interaction with robots, addressing the need for interdisciplinary research in order to achieve long-term success of socially interactive robots.

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previous chapter Safety System for Industrial Robots to Support Collaboration
next chapter Assistance Systems in Manufacturing: A Systematic Review
Footnotes
1
Briefly stated, formative evaluation is typically performed during the early development of a system, while summative evaluation is performed at the end of a design process.
 
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Metadata
Title
Current Challenges for UX Evaluation of Human-Robot Interaction
Authors
Jessica Lindblom
Rebecca Andreasson
Copyright Year
2016
Book
Advances in Ergonomics of Manufacturing: Managing the Enterprise of the Future

Print ISBN: 978-3-319-41696-0

Electronic ISBN: 978-3-319-41697-7

Copyright Year: 2016

DOI
https://doi.org/10.1007/978-3-319-41697-7_24

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