2000 | OriginalPaper | Chapter
Decision Support Systems and Internet Commerce
Authors : Robert W. Blanning, Tung X. Bui
Published in: Handbook on Electronic Commerce
Publisher: Springer Berlin Heidelberg
Included in: Professional Book Archive
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With the increased competition in E-commerce, Internet-based business applications have migrated from being on-line and cost-saving transactions into full-service Internet Commerce. These systems are expected to provide increasing decision support functionalities to help traders optimize their business decisions. This chapter provides a broad overview of how Decision Support technology — an established area with a substantial literature and body of practice — can be incorporated into the design of IC. In particular, it provides examples that show the potentiality of applying Decision Support Systems (DSS) concepts to design a second generation of IC capable of assisting its trading partners in their decision making.