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2018 | OriginalPaper | Chapter

Differences Between BPM and ACM Models for Process Execution

Authors : Alexander Adensamer, David Rueckel

Published in: Business Modeling and Software Design

Publisher: Springer International Publishing

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Abstract

As the demand for the modeling of knowledge intensive processes grows, so does the necessity to support this task by appropriate models. Adaptive Case Management (ACM) was proposed as appropriate, whereas still confined mostly to theoretical work. This paper compares the execution of BPM process models to ACM models by applying agent based simulations to different processes based on support case handling. The simulation tools applied to the ACM process models were developed in the course of this work. The greater flexibility of ACM models is found to be more effective in processing executions with competent knowledge workers. Another key observation is the possible improvement of average case duration due to parallelization effects.

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Title: Differences Between BPM and ACM Models for Process Execution
Authors: Alexander Adensamer
David Rueckel
Publisher: Springer International Publishing
Book: Business Modeling and Software Design
Print ISBN: 978-3-319-94213-1

Electronic ISBN: 978-3-319-94214-8

Copyright Year: 2018
DOI: https://doi.org/10.1007/978-3-319-94214-8_18

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