Economies of Scale in e-Government: Time for Evidence

The presence of economies of scale has been often taken for granted in the discussion of many eGovernment implementation issues. This paper discusses this assumption by showing that empirical evidence in favor of economies of scale may be considered context dependent. Although the analysis carried out does not lead to discard the presence of economies of scale in the provision of eGovernment services, it casts a new light on the concept of one-stop-shopping portals as well as providing some insights for future research.