Issue 2/2019
Content (7 Articles)
What makes a helpful online review? A meta-analysis of review characteristics
Yani Wang, Jun Wang, Tang Yao
Incorporating facial attractiveness in photos for online dating recommendation
Zhihong Li, Yining Song, Xiaoying Xu
Digital transformation and possession attachment: examining the endowment effect for consumers’ relationships with hedonic and utilitarian digital service technologies
Martin P. Fritze, Andreas B. Eisingerich, Martin Benkenstein
Transfer of electronic commerce trust between physical and virtual environments: experimental effects of structural assurance and situational normality
Stephen C. Wingreen, Natasha C. H. L. Mazey, Stephen L. Baglione, Gordon R. Storholm
The process of solving problems with self-service technologies: a study from the user’s perspective
Alireza Nili, Mary Tate, David Johnstone
Benefit-based O2O commerce segmentation: a means-end chain approach
Lin Xiao, Zixiu Guo, John D’Ambra
A data-driven approach for extracting and analyzing collaboration patterns at the interagent and intergroup levels in business process
Shanshan Wang, Kun Chen, Zhiyong Liu, Ren-Yong Guo, Jianshan Sun, Qiongjie Dai