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An Introduction to Collaboration Meets Interactive Spaces Read chapter Read first chapter

2016 | OriginalPaper | Chapter

15. Envisioning the Emergency Operations Centre of the Future

Authors : Edwin Chan, Craig Anslow, Teddy Seyed, Frank Maurer

Published in: Collaboration Meets Interactive Spaces

Publisher: Springer International Publishing

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Abstract

Emergencies, crises, and disasters happen frequently, with significant impact on the lives of countless people. To respond to these events, many organizations including the Police, EMS, and Fire departments work together in a collaborative effort to mitigate the effects of these events. In addition, these agencies are often joined by third-party organizations such as the Red Cross or utility companies. For all of these groups to work together, an Emergency Operations Centre (EOC) acts as a hub for centralized communication and planning. Despite the significant role of the EOC, many existing EOCs still rely on aging technologies, leaving many potential improvements available by adopting new technologies. Considering the impact of emergencies on human lives and lost resources, and the scale of these emergencies, even a minor improvement can lead to significant benefits and cost-savings. Emergency Operations Centre of the Future (EOC-F) is an exploration into the integration of various novel technologies in EOC design, in an effort to make emergency response more efficient and collaborative. We have built a multi-surface environment (MSE) which utilizes various digital surfaces including display walls, tabletops, tablet devices, and mobile/wearable computing devices. Within this multi-surface EOC, we look at proxemic interactions and augmented reality as useful ways to transfer and access information. We also discuss how analysis of information gathered within the EOC, as well as social media, can lead to more informed decision making during emergency response.

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previous chapter Collaborative Interaction with Geospatial Data—A Comparison of Paper Maps, Desktop GIS and Interactive Tabletops
next chapter Security in User Interfaces Distributed Amongst Dynamic Sets of Devices and Users
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Metadata
Title
Envisioning the Emergency Operations Centre of the Future
Authors
Edwin Chan
Craig Anslow
Teddy Seyed
Frank Maurer
Copyright Year
2016
Book
Collaboration Meets Interactive Spaces

Print ISBN: 978-3-319-45852-6

Electronic ISBN: 978-3-319-45853-3

Copyright Year: 2016

DOI
https://doi.org/10.1007/978-3-319-45853-3_15