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2019 | OriginalPaper | Chapter

Exploring Determinants of Enterprise System Adoption Success in Light of an Ageing Workforce

Authors : Ewa Soja, Piotr Soja

Published in: Information Systems

Publisher: Springer International Publishing

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Abstract

The main goal of this exploratory study is to investigate the role of employees’ age in the perception of factors having an influence on enterprise systems (ES) adoption process. In doing so, the current study draws from opinions of 75 ES practitioners collected during an exploratory research conducted in Poland. The gathered data was analyzed following the grounded theory approach and incorporating open and axial coding. In consequence, a two-level taxonomy of elements including determinants and determinant categories was worked out. Then, the distribution of respondent opinions among different age groups, i.e. younger, middle-aged, and older, was analyzed. The main findings imply that project schedule and employees’ attitudes and involvement are the fundamental determinants emphasized regardless of respondent age. At the same time, older respondents perceived implementation process-related determinants to a greater extent, while the youngest particularly highlighted determinants associated with technology.

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Metadata
Title
Exploring Determinants of Enterprise System Adoption Success in Light of an Ageing Workforce
Authors
Ewa Soja
Piotr Soja
Copyright Year
2019
Book
Information Systems

Print ISBN: 978-3-030-11394-0

Electronic ISBN: 978-3-030-11395-7

Copyright Year: 2019

DOI
https://doi.org/10.1007/978-3-030-11395-7_32

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