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2019 | OriginalPaper | Chapter

7. How to Prepare Process Measurement and Improvement

Authors : Robert Kepczynski, Alecsandra Ghita, Raghav Jandhyala, Ganesh Sankaran, Andrew Boyle

Published in: Implementing Integrated Business Planning

Publisher: Springer International Publishing

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Abstract

In this chapter we will highlight our key observations about process measurement and exemplify them on demand planning and forecasting processes.

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previous chapter Improve Your Responsiveness with Operational Planning

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Hostmann, B. (2009). Case study: Cisco improves demand forecast accuracy with advanced analytics, domain expertise and a consensus process. Gartner.

Hyndman, R. J., & Koehler, A. B. (2005). Business statistics another look at measures of forecast accuracy another look at measures of forecast accuracy. International Journal of Forecasting, 22(Nov), 679–688. https://doi.org/10.1016/j.ijforecast.2006.03.001.CrossRef

Mentzer Jr J. T., & Moon, M. A. (2004). Sales forecasting management. Sage.

Mentzer, J. T., & Moon, M. A. (2005). Sales forecasting management: A demand management approach. Thousand Oaks, CA: SAGE Publications.

Pukkila, M. (2015). Align forecast accuracy lag times with supply chain action points to better support decision making. Gartner.

Steutermann, S., Scott, F., & Tohamy, N. (2012b). Building an effective demand-planning process. Gartner.

Title: How to Prepare Process Measurement and Improvement
Authors: Robert Kepczynski
Alecsandra Ghita
Raghav Jandhyala
Ganesh Sankaran
Andrew Boyle
Publisher: Springer International Publishing
Book: Implementing Integrated Business Planning
Print ISBN: 978-3-319-90094-0

Electronic ISBN: 978-3-319-90095-7

Copyright Year: 2019
DOI: https://doi.org/10.1007/978-3-319-90095-7_7

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