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2018 | OriginalPaper | Chapter

Human-Computer Interaction to Human-Computer-Context Interaction: Towards a Conceptual Framework for Conducting User Studies for Shifting Interfaces

Authors : Stephanie Van Hove, Jolien De Letter, Olivia De Ruyck, Peter Conradie, Anissa All, Jelle Saldien, Lieven De Marez

Published in: Design, User Experience, and Usability: Theory and Practice

Publisher: Springer International Publishing

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Abstract

Computer interfaces have been diversifying: from mobile and wearable technologies to the human body as an interface. Moreover, new sensing possibilities have allowed input to interfaces to go beyond the traditional mouse- and keyboard. This has resulted in a shift from manifest to latent interactions, where interactions between the human and the computer are becoming less visible. Currently, there is no framework available that fully captures the complexity of the multidimensional, multimodal, often latent interactions with these constantly shifting interfaces. In this manuscript, the Human-Computer-Context Interaction (HCCI) framework is proposed. This framework defines 5 relevant interaction levels to be considered during user research in all stages of the new product development process in order to optimize user experience. More specifically, the interaction context is defined in terms of user-object, user-user, user-content, user-platform and user-context interactions. The HCCI framework serves as a concrete tool to use in a new product development process by HCI researchers, designers, and developers and aims to be technology independent and future-proof. This framework is a preliminary suggestion to be matched against other innovation development projects and needs to be further validated.

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Title: Human-Computer Interaction to Human-Computer-Context Interaction: Towards a Conceptual Framework for Conducting User Studies for Shifting Interfaces
Authors: Stephanie Van Hove
Jolien De Letter
Olivia De Ruyck
Peter Conradie
Anissa All
Jelle Saldien
Lieven De Marez
Publisher: Springer International Publishing
Book: Design, User Experience, and Usability: Theory and Practice
Print ISBN: 978-3-319-91796-2

Electronic ISBN: 978-3-319-91797-9

Copyright Year: 2018
DOI: https://doi.org/10.1007/978-3-319-91797-9_20

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