2019 | OriginalPaper | Chapter
Improving IT Support by Enhancing Incident Management Process with Multi-modal Analysis
Authors : Atri Mandal, Shivali Agarwal, Nikhil Malhotra, Giriprasad Sridhara, Anupama Ray, Daivik Swarup
Published in: Service-Oriented Computing
Publisher: Springer International Publishing
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