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Quality & Quantity
Published in: Quality & Quantity 4/2014

01-07-2014

Informal ties in organizations: a case study

Authors: Marco D’Errico, Silvana Stefani, Anna Torriero

Published in: Quality & Quantity | Issue 4/2014

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Abstract

Network techniques are applied to a case study. The results show that using a joint approach can help in giving further insight into the analysis of informal ties in an organization. Special emphasis is given to centrality. The concept of mutual awareness, both on an individual and a global levels, is introduced and illustrated.
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Footnotes
1
Our concept of awareness differs from Chen et al. (2007) or Cross and Cummings (2004). Awareness is defined in Chen et al. (2007) as a competitor’s operating capacity compared with that of a focal firm. Awareness of another’s expertise in Cross and Cummings (2004) is the extent to which one person knows what another person knows.
 
2
The company is composed of: Ted (the owner); Alex and Anna (his daughters), Charly (Alex’s husband), Frank and Coch (consultants close to the family), Chin, Ary, Dominic, Four, Dellor, Taggy (external consultants), Jac (a new employee), Joan and Laura (secretaries), Sara (psychologist).
 
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Metadata
Title
Informal ties in organizations: a case study
Authors
Marco D’Errico
Silvana Stefani
Anna Torriero
Publication date
01-07-2014
Publisher
Springer Netherlands
Published in
Quality & Quantity / Issue 4/2014
Print ISSN: 0033-5177
Electronic ISSN: 1573-7845
DOI
https://doi.org/10.1007/s11135-013-9862-0

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