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2020 | OriginalPaper | Chapter

1. Introduction to Intercultural Project Customer Engagement

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Abstract

Since project success depends ultimately on the project customer and the project customer is ever more likely to come from other cultures, it is indispensable to engage these project customers across cultural boundaries. The first chapter establishes this problem and describes the approach of this study.

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Metadata
Title
Introduction to Intercultural Project Customer Engagement
Author
Patrick Lückmann
Copyright Year
2020
DOI
https://doi.org/10.1007/978-3-030-39485-1_1