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2019 | OriginalPaper | Chapter

Investigating the Trade-off Between the Effectiveness and Efficiency of Process Modeling

Authors : Jeroen Bolle, Jan Claes

Published in: Business Process Management Workshops

Publisher: Springer International Publishing

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Abstract

Despite recent efforts to improve the quality of process models, we still observe a significant dissimilarity in quality between models. This paper focuses on the syntactic condition of process models, and how it is achieved. To this end, a dataset of 121 modeling sessions was investigated. By going through each of these sessions step by step, a separate ‘revision’ phase was identified for 81 of them. Next, by cutting the modeling process off at the start of the revision phase, a partial process model was exported for these modeling sessions. Finally, each partial model was compared with its corresponding final model, in terms of time, effort, and the number of syntactic errors made or solved, in search for a possible trade-off between the effectiveness and efficiency of process modeling. Based on the findings, we give a provisional explanation for the difference in syntactic quality of process models.

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Literature
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go back to reference Vanderfeesten, I., Cardoso, J., Mendling, J., et al.: Quality metrics for business process models. In: Fisher, L. (ed.) BPM and Workflow Handbook, pp. 179–190. Future Strategies (2007) Vanderfeesten, I., Cardoso, J., Mendling, J., et al.: Quality metrics for business process models. In: Fisher, L. (ed.) BPM and Workflow Handbook, pp. 179–190. Future Strategies (2007)
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Metadata
Title
Investigating the Trade-off Between the Effectiveness and Efficiency of Process Modeling
Authors
Jeroen Bolle
Jan Claes
Copyright Year
2019
DOI
https://doi.org/10.1007/978-3-030-11641-5_10

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