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2015 | OriginalPaper | Chapter

Lessons Learned in Usability Consulting

Author : Tim Schneidermeier

Published in: Design, User Experience, and Usability: Design Discourse

Publisher: Springer International Publishing

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Abstract

User-centered design in varying domains and contexts defines the daily routine of (external) usability consultants. Understanding users, their tasks and goals is essential for a successful project. This can be quite challenging, especially in more complex domains. Documenting design decisions and solutions provides a sound basis for efficient and sustainable further development by reusing design knowledge and artifacts.

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previous chapter User Experience Evaluations: Challenges for Newcomers
next chapter Inuit: The Interface Usability Instrument
Footnotes
1
The Chaos Report was first published in 1994; variants of the Chaos Report under varying names are updated every year ever since (The Standish Group 2015).
 
3
In 2005 an updated edition was published (Bias and Mayhew 2005).
 
Literature
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Metadata
Title
Lessons Learned in Usability Consulting
Author
Tim Schneidermeier
Copyright Year
2015
Publisher
Springer International Publishing
Book
Design, User Experience, and Usability: Design Discourse

Print ISBN: 978-3-319-20885-5

Electronic ISBN: 978-3-319-20886-2

Copyright Year: 2015

DOI
https://doi.org/10.1007/978-3-319-20886-2_24