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2014 | OriginalPaper | Chapter

2. Literature Review

Authors : Sik Sumaedi, I Gede Mahatma Yuda Bakti, Nidya Judhi Astrini, Tri Rakhmawati, Tri Widianti, Medi Yarmen

Published in: Public Transport Passengers’ Behavioural Intentions

Publisher: Springer Singapore

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Abstract

This chapter discusses the theoretical background related to this research. It consists of an explanation on the concept of behavioural intention, behavioural intention as a decision making process and antecedents of behavioural intention. Aligned with the research purposes, the antecedents of behavioural intention include satisfaction, service quality, perceived sacrifice, trust, image and perceived value.

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Metadata
Title
Literature Review
Authors
Sik Sumaedi
I Gede Mahatma Yuda Bakti
Nidya Judhi Astrini
Tri Rakhmawati
Tri Widianti
Medi Yarmen
Copyright Year
2014
Publisher
Springer Singapore
Book
Public Transport Passengers’ Behavioural Intentions

Print ISBN: 978-981-4585-23-1

Electronic ISBN: 978-981-4585-24-8

Copyright Year: 2014

DOI
https://doi.org/10.1007/978-981-4585-24-8_2