Management information systems

Salespeople try to persuade us that if we buy the right machine our information problems will be solved. Unfortunately, this simplistic view rarely proves to be correct. While it is important to acquire high quality and appropriate software and hardware for specific problems, getting these systems in, accepted and working effectively is invariably more of a social than a technical problem. Success will depend as much on a good understanding of the social and business situation into which the technology is to be introduced, as on technical facility and expertise.